No matter how good we are at finding applicants for a job we can’t truly succeed in making a good hire if we can’t identify the best ones. One core tool we use for assessing candidates, the resume, isn’t so great because resumes contain very low quality of information — they are not good at predicting who will perform well on the job. The best tool for assessing candidates is to bring them in for a thorough battery of assessment tests. This isn’t so great because it’s impossibly expensive.
I always applaud attempts to create better information about candidates, so I wanted to spend a moment on Vervoe’s use of job specific assessment tests. The heart of Vervoe’s approach is online tests that simulate the actual work a person will to do on the job. Do they need to do regression analysis? Get them to do an example. Do they need to deal with angry customers? Ask them to demonstrate that skill.
There are limits to this approach. The tests can’t take too long or applicants will drop out. The tests need to be easy to score (ideally, scored by a machine) or it will create too much work for recruiters. Vervoe is aiming for the sweet spot where testing the skills is manageable.
Of course, there are many types of assessment tests. There are the familiar psychometrics tests of traits and interests. There are the more generic skills test such as general ability in Excel. Vervoe’s tests which are tuned to specific tasks for specific jobs adds another arrow to your assessment quiver.