Wake-up Call Archives

When Did We Start (I Mean Stop) Talking?

Humans began talking as early as 2.5 million years ago. It might have been groans and grunts, but humans were using their facial expressions and vocal cords to communicate and connect. Talking is a unique human ability: logical thought is…

The Business Impact of Candidate Experience

Here’s what’s crystal clear in business today: poor customer service impacts customer retention, referrals, and potential new business. Social media has given consumers an open forum to share both good and bad product and service experiences to all who will…

What Veterans Want

Picture this: you’re a military veteran who has returned home from active duty and attempting to assimilate back into civilian culture. You’ve got the support of great family and friends, the respect of your peers, and the opportunity to immerse…

Recruiting Problem or Business Problem?

Like most of my articles, I like to write disclaimers up front. In the spirit of transparency, this is part marketing article, but I also included some interesting insights you have probably never seen before to justify it being one…