How to Keep Pre-hire Assessments From Wrecking the Candidate Experience

“Can assessments and a positive candidate experience peacefully coexist?”

Gerry Crispin, co-founder of CareerXroads and the TalentBoard, has an answer: Candidates do not hate assessments at all. What they hate is engaging in a hiring process that seems unfair. Perceptions of fairness are driven by many things, including where the assessment falls in the talent acquisition workflow, whether candidates understand the value of the assessment, and what kind of feedback candidates get about the assessment.

But the No. 1 factor in job candidates’ positive feelings about an assessment is a clear link between the content of the assessment and the job they are applying to (also known as “face validity”).

The idea that candidates drop out of the process due to the length of an assessment is a myth. Candidates disengage from the process when they feel their time is being wasted by irrelevant questions delivered in what appears to be a vacuum.

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Crispin talks more about this in the podcast below, and provides ideas for those who want to make pre-hire assessments a value-add to the candidate experience.

Dr. Charles Handler is a thought leader, analyst, and practitioner in the talent assessment and human capital space. Throughout his career Dr. Handler has specialized in developing effective, legally defensible employee selection systems. 

Since 2001 Dr. Handler has served as the president and founder of Rocket-Hire, a vendor neutral consultancy dedicated to creating and driving innovation in talent assessment.  Dr. Handler has helped companies such as Intuit, Wells Fargo, KPMG, Scotia Bank, Hilton Worldwide, and Humana to design, implement, and measure impactful employee selection processes.

Through his prolific writing for media outlets such as, his work as a pre-hire assessment analyst for Bersin by Deloitte, and worldwide public speaking, Dr. Handler is a highly visible futurist and evangelist for the talent assessment space. Throughout his career, Dr. Handler has been on the forefront of innovation in the talent assessment space, applying his sound foundation in psychometrics to helping drive innovation in assessments through the use of gaming, social media, big data, and other advanced technologies.

Dr. Handler holds a M.S. and Ph.D. in Industrial/Organizational Psychology from Louisiana State University.