Now here’s a handy new feature from iCIMS: A report card.
If you’re an iCIMS client you’ll be getting a twice-annual checkup on how your use of the company’s talent management system compares to other iCIMS clients. Here’s what the company’s press release says: “The 60-point Report Card is a full audit on a client’s usage of iRecruiter benchmarked against iCIMS’ growing customer base.”
Are you thinking this is just what you need? Yet another way to remind you of your recruitment shortcomings and even a grade to compare you with the so-called “Best of Breed.” Not to worry. You get the report, not your mom or your boss, unless, of course they insist.
All kidding aside, what iCIMS is doing is offering its customers a way to measure their use of the company’s products against what others do. Again to the press release: “The program will provide tangible metrics that organizations can use to measure their platform adoption as well as how progressive their Talent Management function is. iCIMS’ hope is to bring customers closer together through the iCIMS user community, creating a powerful network and ultimately advancing innovation in the area of Talent Acquisition and Management.”
We wish we could decipher all this for you. But what we think it means is that if you are an iCIMS customer, besides getting rated against others, you also get access to a user group that can help you improve those areas of your report card where you scored below iCIMS customer averages.
Offering scores against benchmarks is a useful tool to help you identify strengths and weaknesses in how you use (in this case) the iCIMS products. Most other vendors have user groups and forums. But an actual independent scoresheet is a feature that can only help wake-up recruiters and hiring managers to what they’re missing.