Because quality issues are a focus of mine in the recruiting industry, I have a lot of people coming to me and asking me to weigh in on quality of hire. … Read more

Quality of Hire: The Holy Grail of Recruiting

Show Me The Money! Demonstrating the ROI of Recruiting Efforts
A colleague of mine recently pointed out that his organization’s executive management does not count savings in time created through process … Read more

Six Sigma, Part 5: The Voice of the Customer
Quality can be such an elusive term, particularly in recruiting and hiring. It is inherently subjective, and its definition varies depending on whom you … Read more

Six Sigma In Recruiting, Part 4: Lean Hiring
After covering some of the main tenets of Six Sigma in previous articles in this series, I am going to throw another term at you: Lean. You might be … Read more

Six Sigma in Recruiting, Part 3: Moving Beyond Metrics
You’ve done it. You and your team have established a dashboard of metrics for your recruiting department or staffing firm. You are carefully tracking … Read more

Is Your Recruiting Process Like the Typewriter?
Over the past decade, the process of recruiting has gone through a dramatic evolution through the use of database technology and the Internet. Though most … Read more

Six Sigma in Recruiting, Part Two
In my previous article on Six Sigma, I gave a brief overview of the term, hoping to demystify it, and discussed its application to the staffing function. … Read more

Six Sigma in Recruiting
From recent boom to ongoing bust, many recruiters and staffing departments are using the current time to adopt and implement some form of internal process … Read more

What Is Your Recruiting Technology Capable Of?
With budgets still tight at many organizations, a new applicant tracking system may be a pipe dream for your department. Though you may view your current … Read more

Better Email Correspondence With Candidates
Which one of these examples most resembles the email you send to confirm an interview with a candidate? Example A: Steve, You are set for your interview … Read more

Developing Recruitment Content for Permission Marketing
My last article (Permission Marketing For Recruiters: Building a Targeted List) spoke about the concept of permission marketing and gave some specifics … Read more

Permission Marketing For Recruiters: Building a Targeted List
If you’re interested in taking a more strategic approach to your sourcing efforts, the most important area to start focusing on is long-term … Read more