Michael Reddington, CFI, is a certified forensic interviewer and president of InQuasive, Inc., which integrates key components of effective non-confrontational interview techniques with current business research for executives. In his new book, The Disciplined Listening Method:  How a Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation (Per Capita Publishing, March 2021), Reddington draws on his background in forensics and his understanding of human behavior through interrogation to teach readers how to improve their listening, communication, and relationship-building skills — and how to use truth to their advantage.