If I hear it one more time, I think I’m going to scream. This part: The research reports are great, but it’s the same old story. So, what’s new and fresh? I’m talking about the Talent Board global candidate experience…
Kevin Grossman
Kevin Grossman
The Business Impact of Candidate Experience
Here’s what’s crystal clear in business today: poor customer service impacts customer retention, referrals, and potential new business. Social media has given consumers an open forum to share both good and bad product and service experiences to all who will…
The Complicated Dynamics Behind Workplace Bullying
Editor’s Note: Readers sometimes ask about past TLNT articles, so every Friday we republish a Classic TLNT post. I just didn’t want to go anymore. She made it nearly unbearable. It didn’t start off that way, though. When we first started…
Who Says That HR Can’t Also Be Fun?
Editor’s Note: Sometimes readers ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday. I’m in HR because it’s fun.” Wait, what?!? “I’m in HR because it’s fun.” Wait, what?!? “I’m in HR because it’s fun.”…
The New Job Blues: You’re Hired, But Your New Boss Is Suddenly Fired
Facebook messenger popped up: Did you hear the news? The person messaging me was a new co-worker. I just stared at the words, a sick feeling of knowing something I didn’t want to know roiled in my stomach. The blinking cursor…
Redefining Recruiting, and Is It Really the “Point” of HR?
It’s like getting hit on via an online dating site, professionally speaking, of course. A recruiter digs your LinkedIn profile, he sends you a LinkedIn InMail, which is followed by LinkedIn connection request: Kevin, I have an exciting opportunity with…
Opportunity Cost, or What I Learned About Employee Satisfaction From SNL
Two middle-aged men walk into an elevator. The taller and heavier of the two points to the other’s t-shirt. It’s a Saturday Night Live t-shirt with a silkscreen silhouette of Will Ferrell in the “More Cowbell” sketch. “Very nice,” he…
Disruptive Technology? Who Cares as Long as We’re Still Hiring?
The shift in public safety best practice was dramatic. Prior to early 1983, the Visalia, California police and fire dispatchers managed a manual process consisting of writing addresses on slips of paper when taking 911 calls. Plus, tracking police officers…
Finding the Kind of Leadership That We Should All Aspire To
“You know, your butt looks so bad in the outfit you’re wearing, that I was surprised when I touched it, it felt good.” Imagine hearing that on a date, or in the office, or on a date at your office…
Color by Numbers: Just Do the Math to Find Picture Perfect People
Without doing the math and coloring them in, you can still tell what most of them are. But that’s no fun when you’re six, just learning addition and loving to color pictures like my oldest daughter does. Adding the numbers…