Carol Gronlund serves as vice president, human resources director at Ketchum Public Relations and Zócalo Group, both Omnicom agencies (NYSE: OMC). Gronlund is fueled by her passion for fostering cultures that support innovation, collaboration, and sustainable growth.

Prior to joining Zócalo Group, Gronlund served as a vice president of finance and human resources for TotalWorks, where she helped the firm navigate two major market shifts and reorganize for success, using a new talent model that focused on operational excellence.

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