When is a fib really a lie? And when does a fib-turned-lie really matter?
It’s a question I keep rolling over in my mind, especially given all that has been written the last few weeks over the résumé inaccuracies — some may prefer a stronger, more judgmental description — by now former Yahoo CEO Scott Thompson.
He has been castigated for one seemingly minor, yet telling, résumé issue: he claimed he graduated from Stonehill College in Massachusetts with degree in computer science and accounting, when in fact, it was ONLY in accounting.
This would be no big deal most of the time, because unlike so many other executives who have had resume issues, Thompson did actually graduate from the college he listed with an accounting degree as he said he did. His error was in claiming a dual degree in computer science that Stonehill didn’t even offer at the time of his graduation.
Thompson hasn’t really explained why (except trying to blame it on an executive search firm), but my guess is that he did it because having a computer science degree on his résumé gave him more “street cred” in Silicon Valley. It’s a fib that might not matter in most circumstances, but one that was absolutely poisonous for the CEO of Yahoo, especially when it was discovered by an activist shareholder unhappy with how the company was being managed.
So, this fib by Thompson turned into a lie when it was discovered — and it got him booted from his job as CEO of Yahoo. But lots of people fib on résumés and it is no big deal. Is the Yahoo debacle just an aberration? Does it ever pay to lie on your résumé ?
Cindy Krischer Goodman, the workplace columnist and blogger at The Miami Herald, says it doesn’t. She writes:
The lesson here is don’t do it. If you think your resume needs some flair, do something about it — the right way. Take a class. Do volunteer work. Gain the skills or experience you’re missing. Yes, gaining those skills or experience could cut into your work life balance, but so can losing your job. If Thompson felt he needed to add a computer science degree to his resume, he should have taken classes. It’s never too late to gain more education. By the way, education is the area of a resume where people lie the most, experts say.”
She also point to these statistics from another Miami Herald story she wrote on this same topic:
Studies show half of all résumés include a little padding and a third contain outright lies. According to data collected by employee background checker Hire Right, 53 percent of all job seekers’ résumés contain inaccurate information, while 34 percent have outright lies about experience, education and ability to perform essential job functions.”
What always amazes me about these CEO résumé issues when they pop up, is that the resume fib that becomes the big deal that gets the CEO fired is usually something that is really a minor issue that matters very little to the job the CEO is doing and could/should have been easily corrected before it turned into a flash point.
The Herald story makes this point as well:
Tom Connelly, managing director at Boyden Global Executive Search in Miami, says anyone putting together a résumé should realize that after a couple of years of work experience, education means less and track record successes are everything. He discovered executives mistakenly believe they need to have an MBA for high-level positions, which could lead them to falsely and unnecessarily claim to have one. “It is what you accomplished, not what you studied that matters nanoseconds into a career.”
I can remember a time when enhancing a résumé was considered a minor indiscretion and something that a lot of people did without really thinking twice — but that was pre-Internet, pre-social media, before serious background checking, drug tests, and all manner of pre-hiring screening.
For better or worse, for good or bad, workplace life is very different today. Any CEO who doesn’t understand that, and fails to address it in something as personal as their own résumé, is no better than the clueless and out-of-touch executives that pop up every week on Undercover Boss.
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