From banking automation and personalized learning to chatbots and marketing automation, it’s clear that the skills needed for success in the future job market are changing. Indeed, AI is creating jobs at a faster rate than its replacing them. According to the World Economic Forum’s Future of Jobs Report, they anticipate AI replacing 85 million jobs by 2025, while creating 97 million new roles.
At the heart of such change are numerous AI tools — from ChatGPT and Einstein GPT to H2O.ai and beyond. Many of these tools require users to have advanced skill sets, making AI experience a new golden nugget to look for on a resume. Here’s a look at some of the software:
How ChatGPT Is Affecting the Job Market
ChatGPT is an AI-based writing software that can generate text for almost anything, such as social-media posts, sales pages, blogs, and job posts. It currently has over 100 million users. And while some recruiters fear that ChatGPT will kill recruiting as we know it — citing LinkedIn’s introduction of AI-written job posts — that is not the case.
That’s because ChatGPT lacks the complexity, subtleties, and nuances that make human communication, well, human. It can write passable job posts, but purely AI-written posts lack the personality and vibe of the company. They often feel dry and boring, prompting potential applicants to keep on scrolling.
Or, as Gordon Pelosse from CompTIA discovered, ChatGPT can create outdated and inaccurate job postings. He tested ChatGPT with a simple query for a cybersecurity specialist job description. The results yielded a perfectly formatted posting that contained inaccurate education requirements.
All of which is to say that there’s still a great need for skilled recruiters who can personalize job descriptions and thoroughly analyze employee skill sets. ChatGPT can help, but it shouldn’t be relied on to get the job done correctly.
The same thing goes for job seekers. ChatGPT can be a great assistant, but can’t do the job for them. In a recent recruitment experiment by Neil Taylor at the communications consultancy firm Schwa, ChatGPT was used to answer a written screening question. Though the answer was accurate, it was dull and not complex enough to move through the screening process.
Meanwhile, a Resumebuilder.com survey found that 46% of job seekers used ChatGPT to help write their resumes and/or cover letters. While 78% of these applicants got an interview, 89% reported needing to edit their AI-generated application materials before sending them in. It’s a great tool to help people who don’t consider writing to be their specialty.
And so, recruiters can expect more nicely formatted and grammatically correct resumes and cover letters in the future thanks to ChatGPT. However, they will need to really drill into the skills each candidate is offering in order to differentiate them.
How Einstein GPT Is Affecting the Job Market
Einstein GPT is an AI platform developed by Salesforce. It is designed to improve user experience and enhance decision-making by providing predictive analytics, natural language processing (NLP), and machine learning capabilities.
Businesses can use Einstein GPT for a variety of purposes, such as lead and opportunity scoring, predictive forecasting, customer service automation, and personalized marketing campaigns. The software can also analyze vast amounts of data from multiple sources to provide actionable insights and recommendations.
More than 150,000 companies use Salesforce, with a 19.8% share of the CRM market, so it’s no surprise that the introduction of Einstein GPT greatly impacted the job market. The AI software has created a demand for professionals with expertise in AI, data analysis, and machine learning. It’s no longer enough to simply have Salesforce Trailblazer Ranks on your resume. Job applicants need higher-level skills to stand out, and recruiters will increasingly look for candidates with these skills.
How H2O.ai Is Affecting the Job Market
H2O.ai is an AI cloud platform that allows users of various skill levels to build predictive models. It helps solve complex business issues with AI and automated machine learning. While H2O.ai is meant for everyone, users with limited or no data science skills may face difficulties using the platform.
The introduction of H2O.ai has impacted the job market by making AI and data science more available to the general public. While this may reduce the need to hire data science experts, the demand for professionals to help businesses build and deploy machine learning models and applications will increase.
This software also creates a greater space for innovation. The demand for new skills and experts in AI and machine learning will continue to grow. As a result, recruiters will likely be looking for employees proficient in such software.
Will AI Take Away the Need for Recruiters?
While these new advancements may seem daunting in the recruiting space, AI doesn’t remove the need for recruitment professionals. AI can create job posts and ask questions, but skilled recruiters are still needed to assess applications and information from responses.
In fact, LinkedIn’s research on AI-powered job descriptions showed that 75% of recruiters and hiring managers hope that AI will free up more time for strategic work.
For now at least, AI simply isn’t advanced enough to account for many human elements. There’s more to picking the right employees than raw qualifications and data. Personality and attitude come into the equation in interviews, along with other elements that recruiters must assess.
At the same time, 80% of companies plan to use automation to eliminate redundant work. However, the key here is the word “redundant.” Being able to assess the skills of job seekers accurately isn’t something that can be easily replaced.
Ultimately, the growing use of AI might make the most skilled recruiters even more valuable. For instance, AI can help recruiters become more efficient by sourcing faster and spending less time on mundane tasks like typing job postings from scratch. While it may have taken two to four ours to create a job description in the past, recruiters can now do this in a fraction of the time with the assistance of AI writing platforms like ChatGPT.
Likewise, candidate screening will become much more efficient with AI screening tools, which can identify the best talent, as well as red flags, more quickly. Many AI software tolls also have extensive job-board integration, allowing recruiters to post jobs on over 200 job boards natively.
There are also AI-powered talent assessment tools (like Vervoe, Harver, and Pymetrics), which allow recruiters to assess candidates in a fun and engaging way while learning about their strengths and weaknesses. While this will save recruiters time, parsing through the results will remain a necessary skill.
All in all, recruiters may find their jobs changing in significant ways in the future. Those who can adapt and learn new skills and technology will rise to the top and stand out.