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Creating a Talent Strategy: Why You Need a “Hard Knocks” Approach
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An organization’s business strategy should drive its talent management strategy the same as it does marketing and finance.
Try and imagine a business creating both long term and short term strategy and not including the latter two. Unthinkable right?
While watching the show “Hard Knocks,” which is kind of a reality show for the National Football League, I always enjoy the segments when all the coaches get together to plot strategy.
The team meeting between coaches has everyone in the room. All hands are on deck. The reason for that is because they are plotting not only the overall strategy, but the weekly game plan too. Although this is only pre-season, the model is the same during the season.
Again, try and imagine a head coach calling a strategic meeting with just the offense — and the defensive coach not being notified, or for that matter, not even being invited.
In these meetings, everyone is involved and everyone is on the same page. There is not a faction or coach worrying or fretting over getting inside the room. Offense, defense, receivers coach, special teams, hell, even the strength coach is in attendance.
What a concept.
As companies gradually make the shift back to profitability, they will realize that the key to renewal, growth and innovation all revolves around people. The knowledge worker is the key to the equation.
It does not take a rocket scientist to realize this. But workers have been battered and are still getting battered daily.
Just last week, Bank of America announced that they are laying off 3500 workers and that the number will probably grow to 10,000 over the next few years. Don’t ever think that this is just an abstract number. Every person, whether employed or not, has either seen or heard those numbers.
Their thought process always comes back to, “will I have a job next year?” Or maybe if a person is unemployed, their thought could be, “will I ever get a job?” This is the new worker landscape.
The mindset of the worker has gone through a metamorphosis.
Whenever I walk through Penn Station in New York City and see someone on the phone crying, I assume that they just got laid off. I think this because I was on a call one day and saw someone next to me crying uncontrollably. When I asked them if they were OK, they told me that they had just been laid off after working for this company for 15 years.
HR executives going forward are going to be asked to create and implement organizational capability and talent strategies for the post-recession world. The days of the HR bureaucrat are over. The strategist that occupies this seat will be a tactician that, while understanding the fundamental administrative side of HR, will also have a strategic mindset and can frame the function with strategy.
The organization is going to need and demand it. The workforce is going to need and demand it.
And without the engaged workforce and committed senior leadership, the ballgame is basically over.
So the next time you are aware of the big meeting and you are left on the sidelines, think of the NFL. Your organization demands it.