Retailers are opening their doors earlier than ever this Thanksgiving, and retail workers will have their hands full.
What was once an extended set of holiday working hours has become an almost 24/7 work cycle between Thanksgiving and Christmas, as companies face increased competition and pressure to meet revenue goals.
While Black Friday and the rest of the holiday season is great for business, it can be taxing on employees, who more often than not give up family and holiday time to work extended shifts.
As the face of these organizations, retail workers have a tremendous influence on repeat shoppers and customer loyalty — if customers pick up on negative worker attitudes and frustrations, they may decide to shop elsewhere during the holiday season and in the future, so it is key for retailers to go the extra mile to ensure workers are engaged and appreciated during this hectic time.
Here are three tips to help ensure retail employees are as comfortable as possible throughout the busy holiday season:
The holiday season is supposed to be a time of togetherness, celebration, and family, and that should carry over to the workplace. By planning ahead, preparing employees, and keeping up a supportive environment, working a Black Friday shift doesn’t have to feel like you’re too far away from home.
This was originally published on the Michael C. Fina blog.