Recent research confirms that top performers ranging from managers of major league baseball teams to customer service reps on the store floor have one thing in common: they are Deciders. And there are plenty of them out there just waiting to be recruited.
In the last decade, renowned industrial psychologist Timothy Judge at the University of Notre Dame’s Mendoza School of Business has discovered a set of four characteristics that are found in high performers in virtually every industry, every job level, and every variety of circumstance from boom to bust. Together these four characteristics make up a sort of super trait called a “core self-evaluation.” As Judge describes it, the core self-evaluation is a person’s fundamental bottom line evaluation of their abilities. That self-evaluation has an enormous impact on their job performance.