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Brian Cotter

Brian Cotter is founder and president of PSG Global Solutions, the world’s largest and fastest growing provider of outsourced recruiting support to the staffing and HR industry. He can be reached at bcotter@psgglobalsolutions.com.

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5 Things to Remember for Change Management

by
Brian Cotter
Sep 5, 2012, 11:16 am ET

Think about how often you work with outsourcers — whether for background testing, payroll, recruiting, or research. How often do you think about the process and how it will affect your team and your other daily processes? When it comes to outsourcing partnerships, particularly those that are a little more complex or require more give and take with your internal team, the processes you’re now using will naturally change.

But internal employees will be comfortable with the old way of doing things, and they might be resistant to those changes.

Avoid having their team “just run with it” when a new outsourcing partner is hired. Instead, go through a basic change management program that addresses some of the common hiccups to bringing on a new outsourced process.

A Clunky Acronym for a Smooth Process keep reading…