What 1 Million Chatbot Conversations Tell Us

A lot of companies are contemplating adding a chatbot to their careers site in order to drive higher conversation rates into the applicant tracking system, and to boost the candidate experience.

Chatbots have been very successful in the worlds of sales and marketing to drive business results.

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In the two-and-a-half-minute video below, I take a look at some of the data as to how chatbots can improve the hiring funnel.

Phil Strazzulla is the Founder of SelectSoftware, a website that offers HR professionals free advice so they can buy the right business software. He got into the HR space when he started NextWave Hire, a recruitment-marketing software company.  He started his career as an early stage investor at Bessemer Venture Partners before getting his MBA at Harvard Business School where he taught himself to code and started his journey as an entrepreneur.