Thoughts About Recruiting Metrics, Data, And Benchmarking From #ERE15

“Without data, you are blind and deaf and in the middle of a freeway.” -Geoffrey Moore

The Fall ERE conference is wrapping up in Atlanta this afternoon. Over the last few days, recruiting leaders from around the country gathered to discuss best practices. The event always revolves around recruiting leadership. This time, conversations seemed to dive deeper into metrics, data, benchmarking, and talent analytics, not surprising given the overall “quality of hire” theme.

Highlights from day 1 of the event included a presentation from Jeff Ma, the predictive analytics expert who inspired the movie 21, and a presentation from Rob Mcintosh, chief analyst for ERE Media, which focused on advanced talent analytics.

Anyone who follows Rob knows that he is passionate about using metrics and data to lead the talent acquisition function. He believes that data can “change the game” for the recruiting profession. He pointed out that there is still no industry standard with regard to benchmarking and that most talent acquisition departments are making decisions without any empirical data.

Below are a few statistics Rob shared from a recent ERE survey:

31% of talent acquisition leaders don't track diversityClick To Tweet
32% of talent acquisition leaders don't track costClick To Tweet

This data tells us that talent acquisition leaders are thinking about metrics and data and that they want to get better.

During the second half of his presentation, Rob discussed some of the metrics talent acquisition leaders should be tracking in their departments and then shared five simple story telling rules for leaders to apply when using data to tell a story.

5 rules leaders should keep in mind when using data to tell a story

1) State the problem to be solved.

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2) Explain the benefit we will get from solving the problem.

3) Demonstrate how you are progressing against the plan to solve the problem. (on track/off track)

4) Share any issues causing you to be off track.

5) Explain what are you doing about resolving the issues and when you expect to be back on track.

Are you bummed you couldn’t make it to the fall ERE show? If so, registration is open for the Spring ERE conference.

Jeremy Roberts, SPHR, is VP, Customer Experience at HiringSolved. He is the previous Editor of SourceCon. Prior to joining the ERE Media team, he spent over a decade working as a recruiter, sourcer, and sourcing manager. This time was spent in diverse environments, including third party agency settings (retained and contingent), recruitment process outsourcing (RPO) providers, and internal corporate HR departments. His previous employers include the MHA Group, Ajilon Finance, Korn Ferry Futurestep, Raytheon Space and Airborne Systems, and Randstad Sourceright, US. He resides in Corinth, TX with his wife and 3 children.