Dear Barb:
I’ve owned my business for over 25 years and have always been successful at developing client and candidate control. That has not been the case recently. Our candidates and clients are changing their minds more than ever before. It’s become impossible to control their actions.
Sylia D. San Jose, CADear Sylia:
I have never believed that we can control clients or candidates. What is effective is your ability to develop rapport based on trust. Technology and the availability of information and networking has made it easier for our candidates to find other opportunities and our clients to identify other resources.
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One tip I want to share with you that will help you stay on top of changes is to begin every single conversation with this question, “Has anything changed since the last time we talked?” It is more important than ever before, to ask this question in today’s competitive market.
Barbara J. Bruno, CPC, CTS