It’s all about performance. Over the past four or five years, I have seen a steady increase in organizations spending time and effort to define and … Read more
Webinar: Recruiting Metrics — Quality of Hire
Despite the stated importance of attracting and hiring quality talent, many recruiters and recruiting managers continue to face challenges in getting … Read more
What Is Your Hiring Batting Average?
I am an unabashed follower of the HR philosophy of Jack Welch, former CEO of GE. He is a proponent of a “business-like” approach to HR that … Read more
The Dollar Impact of Great Recruiting: A Must-Do Calculation
There is nothing more important in the business world than demonstrating the dollar impact of what you do. Every major business function from marketing, … Read more
I’ve Been Recruiting for 25 Years but Still Haven’t Hired Anyone!
When reading the thoughts of my peers in the recruiting profession, I have to admit I become a little surprised at how many have really had a chance to … Read more
The Value of Talent
For anything to have value it needs to be measurable. In fact, in scientific circles it’s an article of faith that if you can’t measure … Read more
Proactive Recruiting Metrics
A fundamental shift in recruiting values is now taking place inside organizations around the world. At the center of this shift is a focus on more … Read more
Measure What Matters
I just returned from the first of many HR conferences to come this season. At some, one of the main events are panel discussions featuring industry … Read more
Recruiting B Players
We all want the best available talent, but of course we’re not alone. As the market for great talent intensifies, some of the best recruiters will … Read more
On Becoming a Great Recruiter, Part 3
We’re into the third week of our eight-week program on becoming a top 10% recruiter. Aside from reading the two previous articles, there were four … Read more
Seeking Out “Next Practices,” the Next Generation of Best Practices
Many in HR proclaim a desire to be more strategic, yet most doom themselves by not acting any differently than everyone else. A clear indication of this … Read more
What Is Talent, and How Do We Measure It?
Managers ask us to bring them the best talent we can find. We say that quality of hire is our most important metric and that it is tied directly to the … Read more
Metrics for Improving Referral Program Effectiveness
I recommend referrals as the foundation of any excellent recruiting program, followed by employment branding and then recruiting at professional events. … Read more
How to Measure Candidate Quality
Measuring candidate quality is something many companies struggle with. But its importance is obvious: It’s how you can assess the usefulness of your … Read more
5 Tips for Hiring Managers
Dear Hiring Manager: You probably only hire a handful of people each year and your recruiter usually does a reasonable job of getting decent people. Sure, … Read more
Best Recruiting Practices from the World’s Most Business-like Recruiting Function, Part 4
This is a case study profiling the benchmark recruiting best practices and strategies of the Valero Energy Corporation. After a lengthy study, I have found … Read more
The Emperor’s New Metrics, Part 2
The previous article in this series described how staffing metrics in general óand quality in particular ó are being poorly implemented at … Read more
The Emperor’s New Metrics
Ptolmey (150 A.D.) used to teach his students that the sun went around the earth. After all, what could be more obvious? This seems to the prevailing … Read more
Getting Started With Metrics
article by Dr. John Sullivan & Master Burnett When staffing leaders are polled about key issues facing the staffing function, one of the top items … Read more
Cost of Vacancy Formulas for Recruiting and Retention Managers
Calculating the cost of a vacancy (COV) is a critical activity, one that’s necessary to determine the actual business impact of talent shortages that … Read more