Let’s be honest. Your company and its leaders are going to make mistakes. Your executives will initiate an ill-considered change effort, managers … Read more

Let’s be honest. Your company and its leaders are going to make mistakes. Your executives will initiate an ill-considered change effort, managers … Read more
Artificial intelligence is arguably the most powerful technology we have today to innovate processes and experiences. When AI is applied to high-stakes … Read more
We all know that someone’s personality is ultimately reflected in their language. And research has found that one’s language can predict depression, … Read more
Hiring is tough. Have you heard? Just kidding. Of course you have heard. When you tell the people you’re seeing at the first networking meeting you’ve … Read more
Assessing job candidates inevitably involves weighing two important types of information: what they’ve accomplished in the past (their experience) … Read more
It’s good to be a job-seeker. I don’t mean that in a sort of “labor shortage” context. In fact, I’ve gone on record multiple times that there is no broad … Read more
A lot of companies use competency-based interviewing techniques to choose the best applicant. As I’m sure you know, in the 1980s and 1990s HR departments … Read more
The fundamental understanding of an impactful recruiter is that it’s a person able to”sell a company to top talents as the best place to work. … Read more
I always feel like groaning when I hear the word “probation.” It’s an awful term, conjuring up images of prisons and criminals rather than the welcoming of … Read more
Assessments create a poor candidate experience. It’s a charge many of us have heard many times. Here’s the truth, though: The charge is valid — but only … Read more
Unconscious bias not only affects hiring decisions — it also affects hiring systems, data, and processes. For example, in 2014, Amazon engineers built an … Read more
I’m pretty certain that you’re optimistic, confident, self-efficacious, and resilient; those are essential characteristics to achieve success. … Read more
A key part of a sales leader’s role is to hire, develop, and retain salespeople. Over the course of my career I have hired more than 150 sellers. I have … Read more
When the pandemic first hit, people weren’t entirely sure what it meant for business. As states implemented stay-at-home orders and travel ground to a … Read more
I remember clearly when I worked at Prudential the conversations I had with senior leaders about coaching — namely, that having a coach was a stigma. … Read more
As many workers continue to work remotely, so too continues the interest in monitoring them. Or is it surveilling them? Or is it micro-managing them? Or is … Read more
Late in my HR career, I provided support to a group of IT professionals in our St. Louis office. It wasn’t a glamorous job, but it was nice to talk to … Read more
HR always seems to be trying to fix something. That’s a good thing, because work can always be made better. But what exactly is HR fixing? Or rather, what … Read more
In Episode 23 of Best Hire Ever, Kris Dunn talks with former HR exec and workplace expert Laurie Ruettimann, digging into her past and present views on … Read more
“When people expect a sassy, bold, dramatic, and highly communicative bearing, Black introverted women can leave the impression of being aloof, … Read more