Artificial intelligence is arguably the most powerful technology we have today to innovate processes and experiences. When AI is applied to high-stakes … Read more
Watch Out for These Words That Candidates Say During Interviews
We all know that someone’s personality is ultimately reflected in their language. And research has found that one’s language can predict depression, … Read more
Hire for Culture or Hire for Skills? How About You Just…Hire?
Hiring is tough. Have you heard? Just kidding. Of course you have heard. When you tell the people you’re seeing at the first networking meeting you’ve … Read more
New Report: No Consensus About Which Criteria Matters Most When Hiring for Entry-Level Roles
Assessing job candidates inevitably involves weighing two important types of information: what they’ve accomplished in the past (their experience) … Read more
As Talent Pools Get Competitive, Expectations for Recruiting Tech Increase
It’s good to be a job-seeker. I don’t mean that in a sort of “labor shortage” context. In fact, I’ve gone on record multiple times that there is no broad … Read more
These Companies Assessed for Soft Skills…and Saw Results
A lot of companies use competency-based interviewing techniques to choose the best applicant. As I’m sure you know, in the 1980s and 1990s HR departments … Read more
Introverted Recruiters Speak Out (the Irony!)
The fundamental understanding of an impactful recruiter is that it’s a person able to”sell a company to top talents as the best place to work. … Read more
Stop Calling It a Probationary Period
I always feel like groaning when I hear the word “probation.” It’s an awful term, conjuring up images of prisons and criminals rather than the welcoming of … Read more
The Lies We Tell About Talent Assessments and Candidate Experience
Assessments create a poor candidate experience. It’s a charge many of us have heard many times. Here’s the truth, though: The charge is valid — but only … Read more
Your Tech Is As Biased As You Are
Unconscious bias not only affects hiring decisions — it also affects hiring systems, data, and processes. For example, in 2014, Amazon engineers built an … Read more
To Eliminate Hiring Failures, Stop Being So Optimistic
I’m pretty certain that you’re optimistic, confident, self-efficacious, and resilient; those are essential characteristics to achieve success. … Read more
How to Hire, Develop, and Fire Salespeople
A key part of a sales leader’s role is to hire, develop, and retain salespeople. Over the course of my career I have hired more than 150 sellers. I have … Read more
The Ugly (Un)Employment Bias
When the pandemic first hit, people weren’t entirely sure what it meant for business. As states implemented stay-at-home orders and travel ground to a … Read more
Happening on TLNT: Coaches Should Not Replace Managers
I remember clearly when I worked at Prudential the conversations I had with senior leaders about coaching — namely, that having a coach was a stigma. … Read more
Happening on TLNT: Oversight vs Surveillance
As many workers continue to work remotely, so too continues the interest in monitoring them. Or is it surveilling them? Or is it micro-managing them? Or is … Read more
Happening on TLNT: Managing a Level-Six “Assbag” Crisis
Late in my HR career, I provided support to a group of IT professionals in our St. Louis office. It wasn’t a glamorous job, but it was nice to talk to … Read more
Happening on TLNT: Can HR Fix People?
HR always seems to be trying to fix something. That’s a good thing, because work can always be made better. But what exactly is HR fixing? Or rather, what … Read more
Best Hire Ever: Laurie Ruettimann on Fixing Work & Betting on You
In Episode 23 of Best Hire Ever, Kris Dunn talks with former HR exec and workplace expert Laurie Ruettimann, digging into her past and present views on … Read more
Happening on TLNT: The Black Female Introvert
“When people expect a sassy, bold, dramatic, and highly communicative bearing, Black introverted women can leave the impression of being aloof, … Read more
Happening on TLNT: Where Ideas Go to Die
Pretty much every company says it values innovation. Only then to destroy it with poor mindsets and processes. In her TLNT article, “Killing … Read more