Hello [FIRST NAME]! We value you as a customer… I get some variation of this at least once a week. Let me tell you, nothing screams “value” like not … Read more
These Two Groups of People Could Immediately Solve Your Recruiting Struggles
We’ve all seen the reports and stories of companies struggling to hire, with candidates ghosting companies and rejecting offers. But for all of the … Read more
Transforming the Candidate Experience at Citizens Bank
Meet MaryAnne Pelland. Mary is head of talent acquisition strategy and services at Citizens Bank, and she and I recently had a conversation infused with … Read more
Stories of Covid Killing the Candidate Experience
Not long ago, job interviews took place in extravagant office buildings where you would be greeted by a warm receptionist who would notify the hiring … Read more
How to Provide an LGBTQ-Friendly Candidate Experience
I can’t quite put my finger on the exact moment I knew that my sexuality would be my secret. I don’t even know what made me think it … Read more
Marketing — Not TA — Should Own Employer Brand
For years, HR and talent acquisition teams have been told to “think like marketers.” That’s mainly because marketing is known for … Read more
High-Volume Hiring When Talent Supply Is Low
You take the good, you take the bad, you take them both, and what you have are some big high-volume hiring challenges. The good, of course, is that as the … Read more
New Research on Exceptional Candidate Experiences
Experiences define and shape our economy. Consumers are more likely to make additional purchases, refer friends, and remain loyal to a brand when they have … Read more
Allianz’s New Approach for Improving and Measuring Candidate Experience
Everybody’s looking for something or some way to improve candidate experience. But what if we’ve been looking for the wrong things? And trying the wrong … Read more
Recruiter Realness: Looking Back on 20 Years of Recruiting
In 2001, Electronic Recruiting Exchange (now ERE) held its first event. A lot has changed since the days of “e-cruiting.” And a lot remains the same, for … Read more
The Lies We Tell About Talent Assessments and Candidate Experience
Assessments create a poor candidate experience. It’s a charge many of us have heard many times. Here’s the truth, though: The charge is valid — but only … Read more
Is a Great Candidate Experience Possible in High-Volume Recruiting?
A company’s culture and values are drivers of a strong brand. This is something so obvious, so ingrained in employer branding that it can sometimes cause … Read more
She Wasn’t the Obvious Candidate to Hire — Until She Was
Would you hire a shy 22-year-old Middle Eastern American woman over a confident, well-spoken candidate? The young woman comes across as timid, and she is … Read more
What Does It Mean to Always Be Recruiting?
In a recent Recruiter Realness post, I shared some of my favorite insights from other recruiting pros. One of those highlights came from Josh Rock, an … Read more
A Traumatic Job Search: “I Was Rejected for Embodying Company Values”
Chad Sanders, author of Black Magic: What Black Leaders Learned From Trauma and Triumph, was asked during an interview with Brené Brown what he learned … Read more
General Motors’ Stephanie Zywien Is Revving Up Recruiting
Meet Stephanie Zywien. Stephanie is revving up recruiting as she leads talent acquisition for the Americas for General Motors Corporate, where oversees the … Read more
Did AMS Just Make a ’90s Music Video About Hourly Workers? Hell, Yeah!
“When it comes to hourly jobs, this is how we do it.” So begins “Hourly – A Totally 90s Music Video ft. Montell Jordan.” Yes, that Montell Jordan. … Read more
Your Job Alert Is the Lost Sock in the Dryer
I see you out there with your job alerts and your talent networks and communities. I sign up for them all the time. You know what you send me: Very little. … Read more
Strategy Safari: The Irony of Focusing on Candidate Experience
If ever there were a phrase that causes talent acquisition professionals to roll their eyes, it’s “candidate experience.” Born out of the desire to place … Read more
Basics, Not Bells, Create Great Candidate Experiences
Having been a recruiter for more than a decade, one may expect that I have mastered the role. Yet I keep learning. Since the nature of the work involves … Read more