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What’s hot in talent management changes quite often. Right now, there’s no hotter topic within the talent management community than workforce planning.

The reasons are simple: with the current economy driving revenues down dramatically, many senior executives are examining how to plan ahead in order to increase their firms’ capabilities, reduce costs, and survive the economic chaos likely to continue for some time.

Organizations need an effective talent management plan that will allow them to “explode out of the box” at the first sight of economic recovery, yet one that doesn’t threaten economic sustainability in the short term.

While most in talent management are continuing to react with stale cost containment approaches developed decades ago, strategic talent managers are stepping forward with robust workforce planning solutions and new work models that account for the significant changes in both how people work and live that have occurred in the last 20 years.

If you are interested in doing more than talking about being strategic, here are some recommended action steps to help improve your organization’s workforce planning.

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Part one of this series talked about the increasing importance of succession planning and development of talent during tough economic times.

It defined succession planning and why recruiters can and should play a role in a modern, world-class succession planning program. Part one also concluded by listing a series of metrics to evaluate existing programs based on their usage and design.

In part two, the focus will shift away from discussing what makes a great program to covering metrics that demonstrate what a great program accomplishes.

Part B: Plan Output or Success Measures

Group 3 – Output measures of plan success

The best plans have goals (and measures) that cover each of these areas:

1. Percentage of all management positions filled by internal candidates (this is the broadest measure of development success because it covers all management and leadership positions). A high rate of internal placement (vs. external hires) can be considered as an indication that development efforts have been successful.
2. The success rate of external hires over internal moves for plan jobs. Good development should result in a higher success rate (performance and retention) for internal moves.
3. Percentage of interviewees for plan positions whose positions are designated as ideal jobs for stretch assignments. Ideally, 100% of the interviewees for open plan positions will be “on” the succession plan.
4. Percentage of actual movers on the plan, where “movers” are the individuals who were actually transferred to or promoted into any designated plan position. Ideally, 100% of those actually selected from the interviews will come from the plan.
5. Percentage of movers without the most tenure in the job. Natural movement generally means the candidate with the most tenure will receive the nod. Effective succession planning periodically selects a “not so obvious” candidate from those being interviewed.
6. Percentage of movers from another department/business unit (again, “natural” movement generally means most positions are filled from within a department).
7. Percentage of movers who jumped a level (natural movement generally means promoting individuals “up” one level). Successful succession planning occasionally promotes individuals more than one level up.
8. Percentage of “on plan” movers who get promoted again (if a promoted individual is promoted again within three years, that can be considered as an indication that the first promotion was successful).
9. Percentage of movers placed in their targeted business cycle. Innovators are placed in departments or business units that require innovation (i.e., start up business units). On the other end of a business cycle, efficiency experts are placed in cost-cutting or commodity business units, where their skills are a better fit to the business cycle that the unit is in.
10. Percentage of job openings predicted accurately (successful plans prepare the individuals for movement at a designated time. Plans that successfully forecast openings within six months of their “projected time” are more effective than those that prepare individuals well before or way after they are needed).
11. Percentage of jobs with a defined back-fill person for sudden openings. In some plans, having “backfill” replacements are considered to be a separate plan element. Effective plans have pre-identified qualified and tested individuals that can immediately fill a sudden “unplanned” opening, without a loss in productivity.

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A new acquisition, the slowing economy, increased competitive pressures, or plummeting sock prices. There’s a good chance your business felt the impact from one of these major events in the past year. But did your company have a workforce plan in place that anticipated the event’s impact on human capital?

The most likely answer to that question is no, because nearly 90 percent of the attendees at the “Workforce Planning” workshop at today’s ERE Expo in San Diego said their companies only had basic workforce planning models in place, and those traditional models don’t forecast human capital needs based upon possible future business scenarios.

“Too often the first step in the workforce planning process happens when the requisition is received, and that’s too late,” said Ed Newman, president of the Newman Group, who facilitated the workshop. Newman says that intermediate-level workforce planning combines workforce analytics with scenario modeling to look at how future business circumstances may impact retention and future hiring needs.

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The aging workforce issue has reached top-of-mind awareness among HR professionals in major corporations, but no single company has developed or deployed a comprehensive solution dealing with the entire problem. That conclusion is based upon the results of the latest Aging Workforce Survey conducted among HR executives in Fortune 1000 companies by Ernst & Young. The follow-up survey was conducted by E&Y approximately 18 months after their initial survey about HR’s response to the aging workforce challenge and the results were released in October.

Among the survey’s key findings: The number of respondents citing that retaining key employees and maintaining intellectual capital were the human capital issues of most concern rose from 38% in the prior survey to 68% in the current survey. Also 70% of respondents in the recent survey said that the impact of the aging workforce will reach beyond the members of the C-suite to members of middle management, compared to 48% in the last survey.

One of the gaps noted in the survey is around succession planning activity. The survey noted that senior-level executive positions is where 75% of HR executives say they are focusing their succession planning time and efforts, while 41% of respondents say that the retirement of middle managers is the area most likely to be affected by the brain drain and skill shortages. According to the survey, lack of succession planning for middle managers is resulting in unplanned turnover and higher recruiting costs.

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