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At an early age I had the unique opportunity to work at the corporate offices of two different Fortune 500 companies. One was number 37 on the list, and the other one 497. While there, I learned a few timeless strategy lessons. They might be useful as you develop the hiring strategy for your company or organization. keep reading…

In a joint venture with the manager of the .jobs domain, DirectEmployers has launched the first of what might become tens of thousands of new geographically and occupationally focused job boards all sharing a .jobs extension.

The new sites, identical in design and structure, made their appearance earlier this month. Among them are Atlanta.jobs, Boston.jobs, Mexico.jobs, and India.jobs.

“We just started pushing them out,” says Chad Sowash, VP of business development for DirectEmployers, a non-profit HR consortium, that has recruiting as its focus. Among its services is the Job Central job board, to which members can post jobs without additional fee.

“It’s a new playing field,” Sowash adds. “What this is going to do is allow thousands more, perhaps tens of thousands more” sites where job seekers can look for jobs. keep reading…

You head HR for a regional hospital that has a 21st century career site and a vigorous branding and outreach program. Your jobs are posted to one of the major job boards, to niche and diversity sites, and to the free distribution services.

You follow all the rules, keep great records, and even passed an informal EEOC inquiry a couple years ago.

But lurking in your ATS is proof you’re breaking the laws of Germany, or maybe France, or possibly Canada. Maybe all of them. You never wanted those resumes (CVs, if you prefer), wouldn’t sponsor the candidates, and had no interest in hiring anyone from outside the region, let alone the United States. But now that you have applicants from countries with tough privacy laws, you are bound to follow them. keep reading…

It’s hard to argue against the concept of strategic integration.

Having related business units working closely together, rather than operating as independent silos, almost always increases efficiency, reduces errors, and improves overall results.

There’s no better example of what integration can accomplish than the modern-day supply-chain organization, which used to operate as four independent functions (purchasing; inventory management; warehousing; and shipping).

The integration of these functions into a single function with cross-activity analytics and shared goals turned an “overhead function” into a profit center at companies like Wal-Mart, Toyota, and Dell. The customer-service function also demonstrated the value of integration when it created single points of contact for customers using “customer contact centers” capable of addressing a wide range of customer needs from technical support to warranty registration and billing inquiries.

The result of all these innovations was a dramatic increase in customer satisfaction and loyalty/retention. City governments also strive to increase capacity, reduce errors, and save scarce resources when they closely coordinate police, fire, ambulance, and hospital services for handling emergencies.

When executives contemplate what function would benefit the most from breaking down silos and driving integration next, talent acquisition is almost always on their list. Given that numerous organizations are currently engaged in process reengineering efforts and that the budgeting cycle for 2010 is just around the corner, what better time could there be to start integration efforts?

While recruiting continues, requisition loads per recruiter are down and non-essential programs are on hold in many organizations.

keep reading…

There was a blog posting by David Lynn recently here on ERE that asked where recruiting belonged: under HR?

I could feel the blood rushing into my fingers as I answered: “I have strong feelings about this. It belongs under finance with a leg into biz dev and mergers & acquisitions as well.”

And it does.

Here’s why: keep reading…

Recruitment technology provider Jobvite has garnered a second round of financing, giving it $8.25 million to use for product development and to meet customer growth.

The company announced the Series B funding tonight. The round was led by ATA Ventures, whose co-founder and managing director, Hatch Graham, will join Jobvite’s board of directors. In December 2007 Jobvite received $7.2 million in Series A funding from a group led by CMEA Capital.

Jobvite says it grew its client count by 300 percent in the last year and now counts Accuweather, Mozilla, TiVo, Yelp, and Zappos among its customers.

One reason for Jobvite’s success is its versatility. Not only has the company built a nicely featured ATS, but it took care in the development to include the kind of networking capabilities that recruiters want. The recruiting platform allows for internal collaboration, encouraging employees to make referrals and, to the extent company culture and hiring managers allow, they can participate in the hiring process.

Making this a more active exercise is Jobvite’s behind-the-scenes job matching capability. Employees can choose to connect Jobvite to their Facebook friends,  LinkedIn connections, and Twitter followers. Jobvite analyzes the profiles of those connections and suggests good matches with company openingx to the employee, who can choose to send a “jobvite” invitation to their friend, follower, or 1st degree connection.

Jobvite is an on-demand system with a yearly subscription fee priced for the SMB market and designed to be less demanding of recruiter time.

“This recession is fundamentally changing recruitment, pushing companies to become more cost-effective, innovative, and strategic. Companies are looking to the technology industry to make this possible,” says Dan Finnigan, president and CEO. “Our growth this year proves we’re serving a big need and delivering immediate ROI to our customers. With this new investment, the strong additions made to our team this year, and the on-going advancements in our technology, I’m looking forward to what Jobvite will do for our customers.”

Warning bells are ringing. The emerging economy will be quite different from the one we have come from. There are signs of change everywhere. General Motors breaks down, and Tesla, Phoenix Motorcars, and Detroit Electric begin to make electric cars, changing the paradigm about what a car manufacturer should look like. Companies like IDEO are organizing themselves differently and deliberately to foster innovation. They are small and look for capabilities and interests and passion in the people they hire — not degrees and pedigree.

Rather than a focus on rapid growth, companies will look for sustainable growth. To achieve this, many more workers will be contractors, consultants, or work as temporaries or part-time. The average age of the workforce is going to get older as Baby Boomers stay longer and fewer young people seek regular corporate jobs. Learning to re-use and find new positions for internal talent will be important.

Many economists are worrying that we may have a jobless recovery, which means that rather than hire lots of people, companies will not seek to fill the jobs eliminated in this recession. They will try hard to maintain a small, highly productive workforce. Today’s BLS figures indicate that productivity is at an all-time high, despite the layoffs and slower economy. That means we are all working harder (and maybe also smarter). So CEOs may be asking: why do we need to add more people and lower our productivity?

What Does This Mean for Recruiting?

Recruiting is full of managers. These are the people who run their recruiting organizations efficiently and effectively. They implement processes, cautiously install technology, focus on customer satisfaction, and stay within their budgets. As long as the world doesn’t change too much, they thrive.

For many organizations, this can be outsourced. A solid, well-chosen RPO can take over the transactional side of recruiting and provide the people you need. It may cost a bit more than the internal recruiter and may not always be as tuned-in to the environment, but they will be capable and offer flexibility in times when hiring is slow.

As I have written many times before, internal recruiters will have to become competent in thinking more broadly about talent. Here are five things you can do. keep reading…

Though so many recruiters have been laid off, hiring still goes on, with maybe 3 million U.S. jobs open. Jeremy Eskenazi talks about who’s doing the recruiting work now, and who might be doing it in a year or two.

keep reading…

Being strategic always requires some degree of unconventional thinking. If you are a corporate recruiting manager and you are looking for an opportunity to have a strategic impact, you need to understand why today is literally the best time to be actively recruiting in at least the last 25 years.

I’ll demonstrate why there is a confluence of factors that make this a “perfect storm” of opportunity if you implement a countercyclical hiring strategy.

I’ll start out with three analogies that show how this current economic lull is an outstanding opportunity to fill your forecasted senior management vacancies that will result from baby boom retirements. keep reading…

A tech blog focused on Silicon Valley reported over the weekend that it has proof of a “gentleman’s agreement” between Apple and Google not to poach each other’s employees.

If TechCrunch indeed has the goods, it could lead to antitrust accusations against the two companies by the federal government, which has been investigating reports of recruiting collusion for at least two months. The Washington Post first reported on June 2 that the Justice Department was studying the recruiting practices of several large tech firms. Besides Apple and Google, Yahoo and biotech company Genentech were named in the story.

Albert Foer, president of the American Antitrust Institute, was quoted saying, “This could be collusive restraint on trade, which could have a serious impact on competition.”

Now, TechCrunch says it has confirmation of the practice from former Google employees. The writer of the post, M.G. Siegler, says TechCrunch was also forwarded an email allegedly sent by a Google recruiter to a candidate that says:

“From your reference to the [APPLE DIVISION], I take it that you are currently working there. If this is the case, we will not be able to proceed with your application. Google has an agreement with Apple that we will not cold call their staff.”

As all seasoned recruiters know, poaching — recruiting talent from others and especially from competitors — is a time-honored practice. Stealing the best talent from a competitor strengthens the hiring company while it weakens the company from whom the candidate was poached.

Because agreements between two companies on who and who can’t be hired could limit competition, antitrust issues are raised.

As the TechCrunch post notes, Apple and Google have had a close relationship for several years. Until he resigned last week, Google CEO Eric Schmidt sat on Apple’s board of directors. In recent months that relationship became increasingly uncomfortable as Google pushed deeper into Apple’s business.

Though the world knows Google as a search and advertising company — and it is, with almost all its revenue coming from that business — in recent years it has released a number of products as it tries to diversify. Some of them, Google’s  mobile device platform Android for example, are competitive with Apple’s line.

Schmidt’s resignation came only days after the Federal Communications Commission began asking why Apple refused to allow a Google voice application to be offered on its iPhone store.

This recession has been merciless to recruiters. I don’t have any statistics, but anecdotal evidence indicates that thousands of recruiters have been laid off and that hundreds of recruiting agencies have closed their doors.

Sometimes the recruiters who been laid off have just been unlucky enough to have worked for an organization that is failing or in an industry that has been strongly affected by the recession. Yet, others have been laid off partly because of performance or attitude. Many recruiters remain tactical, and fail to grasp how strategic their function is to a firm. Many have remained working for leaders and organizations that do not appreciate how much they could contribute to the success of the business. And even fewer have become leaders who take command of the recruiting process and forge a function that competes effectively against other organizations and consistently supplies their organization with quality talent without relying on the use of extraordinary measures.

In my many years in the profession I have only known a handful of these people. Most corporate recruiters become recruiters by accident and leave the profession for some other HR or related field after a short stay. Their stay is a roller coaster of half-completed technology implementations, high staff turnover, muddled objectives, and often leaves a legacy of unhappy hiring managers. To achieve even the simplest objectives, they have to use outside resources, employ a large number of recruiters, or seek to outsource the function.

Unfortunately HR has not positioned the recruitment function as strategic, nor has HR realized that the role of talent manager, aka recruiting and development leader, is emerging as one of the most potentially needed (and influential) professions within the organization.

Generally, those recruiters who lead the effort to supply scarce talent are filled with bad habits and uncertainty that create a revolving door of leadership and produce lackluster results.

To change this and move toward a position of respect and strategic leverage, recruiting leaders should examine their own behaviors and thoughts and see if they reflect any of the habits I list below. If so, now is the time to change. keep reading…

Alan Strauss, who’s doing a talent-acquisition project for Lockheed Martin and is well-connected in the D.C.-area corporate recruiting community, talks below about bringing in “A-players” to corporations; what the best recruiters are doing to keep their jobs; and what sorts of questions recruiters should be asking their customers. keep reading…

“It’s a really unique situation where you have someone who is at a crossroads personally and professionally.” — Elliot Wilson

If living and working in this economy of disappearing jobs, tiny budgets, and little recruiting is getting a bit old, then perhaps you have arrived at your own personal crossroads. This metaphorical location is the intersecting point where what used to work for you in the past ends and what you will need to change in order to be successful in the future begins. As I see it, you have only two options:

1. You can continue to do what you are doing and wait for the economy to “get back to normal.”
2. You can make some fundamental changes to your core assumptions of how businesses that survive will operate so you might survive as well.

Personally, I have grave concerns about Option 1 because no one knows exactly what the new “normal” might be, and for all we know, this aberration might be the new “normal” and will remain such for years to come. If you share my concerns, please consider the following thoughts: keep reading…

If you’re like some corporate recruiting leaders before the current downturn hit, you had your staff balanced with a solid mix of regular full-time staff, supplemented with contract staff to get you through the hiring peaks.

But maybe you weren’t quite as fortunate, and your crew was heavily loaded with regular staff recruiters, who were going full steam to keep up with the incredible hiring requisition load. Or maybe you have shed the contractors, but even your remaining staff is struggling to stay busy. Unfortunately, now that the economy has gone south, they’re running half the req loads they once did. Not only are they questioning their own job security, but you’re constantly fending off queries from your boss, the rest of HR, and maybe even the CFO as to just what the recruiters are doing, and why should you be maintaining the same staff you had when the current workload has shrunken so dramatically. Sounding familiar?

Hopefully, back in January of this year, you took Lou Adler’s sound advice that “hiring will start to recover in Q2, 2009, and now is the time to rebuild your recruiting team and massively upgrade your sourcing and hiring processes.” Perhaps you’ve done just that, and are now well positioned to address any coming business increase. Or possibly you didn’t get that opportunity, or your business still hasn’t begun to bounce back.

In any event, you do have alternatives — methods you can use to gainfully deploy your staff resources in ways that clearly, and measurably, demonstrate their ongoing value to the business. The challenges will be different, depending on the size of the company you’re in. In a small firm, you are likely to have more latitude in initiating change — but possibly fewer resources available. In a larger firm with more resources, you are likely to need to build a support coalition of colleagues, business partners, or executives to create the right atmosphere for change. But in either situation, it’s critical that you build the “business case” — show the ROI through well-tracked and supportable metrics.

In my more than 20 years of recruiting leadership, predominantly in hi-tech, I’ve had ample opportunity to face this challenge, given the cyclical nature of that business. And as you can imagine, I willingly responded to a blog posting earlier this year asking other recruiting veterans for their experiences in facing the same issue. 13 of us shared our stories, from a variety of industries and backgrounds. The following are a few snapshots of some of the proven practices and strategies that have been successfully implemented by others to preserve their key recruiting assets during previous business slowdowns.

Some of these are creative twists on previous themes, while others represent really out-of-the-box thinking. [NOTE: All of them are predicated on the assumption that you know your staff --- their skills, strengths/weaknesses, and backgrounds. If you're new in the role, you might want to begin with a resume review and light career discussion with each of them.]

I do hope you find some of the suggestions below fascinating, creative, and useful. I will be presenting a seminar/workshop on this very subject, and with a lot of additional detail on implementation, at the upcoming ERE Expo in Florida in September, and we’d love to see you there. keep reading…

In normal economic times, search firms make a lot of money placing candidates corporations should be able to find on their own.

“How do they do it and what can be done to prevent them from doing it to us?” is a question many corporate recruiting leaders are asking. The underlying premise here is that if corporate recruiting departments could be organized and run like contingency recruiters and executive search firms, lots of money would be saved.

Despite the promise of the objective, very few companies have been able to successfully pull it off.

keep reading…

Can a situation ever arise where a company is too successful for its own good? Scott Pitasky from Microsoft addressed this very question at the ERE Expo 2009 Spring in San Diego.

While Microsoft is one of the greatest success stories in modern business, Pitasky said that success can cause a company to become complacent. When this occurs, companies may become set in their ways and fail to adapt with the times. As he simply put it, “you can’t just know what you know.”

Not content to let this happen, Microsoft has made numerous efforts to stay ahead of the game, including its Web 2.0 initiatives for which the company recently received an ERE Recruiting Excellence Award. Microsoft’s Marvin Smith will be covering this in greater detail at the ERE Expo 2009 Fall.

As the presentation went on, Pitasky covered some of the ways to transform your staffing organization “from checkers to chess.” In other words to know where you want to go and think ahead, in place of a more reactionary approach. Pitasky continued on this topic and discussed ways to dramatically change the focus of your company’s workforce within five years.

In addition, an important point was made about the necessity of knowing not just about your company’s demand, but the available supply. By using a funnel methodology, Microsoft developed a system of quickly finding which candidates are qualified for interviews, narrowing down the market, and saving valuable time. Elaborating on this, Pitasky covered Microsoft’s index for quality of hire, helping to identify the most effective sources of hire.

Lastly, the importance of telling your company’s story was made clear. The crucial question brought up was “do you want to create your employment brand or do you want to let someone else do it?” Pitasky discussed some key strategies for using your employment brand to communicate with people in a way that is relevant with them. Watch these highlights from the presentation to learn more!

keep reading…

It was agreed by all that the meeting was to be held in the strictest secrecy.

Only first names were to be used, and nothing was to be put in writing. Even though I was the head of recruiting and staffing for a large, multi-national company, I was putting my team in serious jeopardy just by having this conversation. Fortunately, the liaison was successful — we were not caught that day, and so far no one has discovered that we met together.

What am I describing? An international spy ring? The sale of competitive intelligence? keep reading…

Think there’s not much about recruiting you haven’t seen or heard? How about a NFL-style draft of experienced corporate leaders and MBAs?

That’s what a small group in Washington State is proposing and for no less a location than New York City’s Radio City Music Hall, where the National Football League draft is conducted.

Here’s the game plan, according to Corporate Draft and its organizers, Nolan Wheeler and Mike Gazdag:

Fifty companies are to pay $30k each to have a crack at 2,000 fully vetted veteran senior corporate managers and executives and 500 MBAs. There’s to be two days of “meet and greet” followed by two days of draft picks, during which the participating companies get to “draft” one of the hopefuls sitting in the Music Hall audience.

The companies, who also are present in the Music Hall, get five minutes to make a pick. When they do, they telephone their selection to the draft staff which delivers a custom stitched jersey to the master of ceremonies while the lucky job seeker is escorted to the stage as their 30 second video backgrounder is shown to the assemblage. keep reading…

Microsoft has embarked on an ambitious overhaul of its recruitment marketing that is matched only by an equally ambitious overhaul of its recruitment technology.

When the decision was made a couple of years ago to update its talent acquisition system by tying together all the company’s far flung offices with an SAP system, Microsoft decided it was a good time to rework its global careers face. As happens with companies that grow from a bright idea to a 100,000 worker worldwide enterprise in barely 30 years, Microsoft’s recruitment efforts had sprouted dozens of online iterations for different countries, different regions, and even for different business units.

Bewildered candidates looking for opportunities around the world had to visit multiple sites since there was no central jobs listing. Behind those career sites were different tracking systems, making it challenging for Microsoft to manage promising candidates.

Even in the U.S., where centralized recruiting has been the rule, Microsoft’s online recruiting presence has become so bloated that candidates can become lost in the navigational maze. The sheer breadth and depth of the content can become an obstacle itself, causing information overload that could keep job seekers from getting to what they wanted to know.

In the words of the woman whose job it is to bring order, and consistency, and, yes, excitement to Microsoft’s global recruiting presence, “We wanted a consistent global message for Microsoft; consistent storytelling and improved transactional capabilities.”

Margie Medd, Microsoft’s director of employment branding, says the work to update the software company’s online recruiting began about two years ago, when the company decided to invest in a new talent acquisition system. It made no sense, she explains, to roll out a global ATS, “but then have all these separate sites.”

Thus was born the recruitment marketing initiative that Medd leads. Her team includes recruiters, recruitment marketers, web developers, a validation group, and representatives from some of the countries where Microsoft has a recruiting presence. Not all of them work on the project fulltime (about 10 do that), but all of them have a part in developing the new Microsoft global careers site. keep reading…

About 25 years ago when the self-help gurus came on the scene, I heard Jim Rohn say something that still sticks:

Things will get better for you when you get better.

Sage advice indeed, and now might be the best time to take heed. keep reading…