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Tricks of the Trade

The Best Way I’ve Ever Heard an Employer Say It Hires for Ability, Not Longevity

by May 8, 2015, 7:47 pm ET

cotton-ratRemember that Brand Amper company I mentioned six months ago?

It’s hiring a developer, as well as a client manager. And clearly it doesn’t care how long they’ve been working. keep reading…

What Recruiters Major In

by May 7, 2015, 2:19 pm ET

Screen Shot 2015-05-07 at 11.10.04 AMPsychology is the most common major of recruiters, and human resources the most popular master’s degree.

That’s from a new LinkedIn “Savvy Recruiters Career Guide.” LinkedIn looked at more than 100,000 recruiter profiles to look at the majors and degrees.

Here are the top 10. keep reading…

The Impact of Mobile Recruiting on Click-to-apply Rates

by May 7, 2015, 5:27 am ET

iPadThe mobile explosion is changing the recruiting game. In 2010, only 10 percent of job seekers used their mobile phone to search and apply for jobs. By 2014, that figure had risen to 50 percent. With the seismic shift towards mobile-savvy job-seekers, recruiters face a stark choice. They must either strategize for radical change or compromise their ability to compete for talent.

Appcast.io analyzed over 250,000 applications and took a data-driven look at the impact mobile has on recruiting costs and outcomes. The results were startling. For every 100 candidates who click through from a job advertisement to a recruitment portal on a desktop device, an average of eight will complete a job application. For mobile click-throughs, the completion figure is just 1.5 percent.

Let’s take a closer look. keep reading…

Instead of Agencies, One Recruiter Is Trying These 5 Tools

by Apr 30, 2015, 12:59 pm ET

erewebinars-event-erc15[1]Cat Hernandez, head of talent at Chartbeat, mentioned yesterday on a panel at ERE’s San Diego conference that she uses very few third-party agencies. (Actually she has used headhunters on a very limited basis, like for “container searches,” sometimes called “retingency.”)

Instead, she said, she’s tinkering around with a few recruiting technologies, some you probably know and some you probably don’t as they are in betas.

After the session, I asked her what those tools were.

Here goes: keep reading…

EY’s Little Employee-referral Cheat Sheet

by Apr 29, 2015, 2:12 pm ET

Screen Shot 2015-04-24 at 11.59.26 AMI’m not a big infographics fan, but I liked this short little summary of the business case for employee referrals, the components of a program, and a little top 10 list.

EY, which has won a lot of ERE Recruiting Excellence Awards, distributed this to ERE conference attendees this week in San Diego.

It’s embedded below. keep reading…

The Most Buzzed-About Social Recruiting Posts of the Week

by Apr 28, 2015, 5:47 am ET

Screen Shot 2015-04-25 at 4.11.28 PMOrganizations of all sizes are finding more success with social media recruiting. I’ve sifted through the latest social recruiting data and found some of the most popular posts on Facebook, Twitter, and YouTube. Here’s how brands engaged job-seekers with social media content and how you can use similar tactics to find top talent.

Publix Serves the Public on Facebook

One of my favorite posts this week comes from Publix. The company held its first annual “Publix Serves Day,” in which employees from 125 stores in six states volunteered in their communities. The company explained the philosophy behind the event in its Facebook post on April 17: Since the chain’s founder believed in the importance of giving, the company wanted to honor his memory with its own charity work. The services ranged from “painting and landscaping to cooking and educating and everything in-between.” The post itself was a Facebook album of 22 photos from the various events.

The result was 187 likes and 16 comments — 10 of which were photos posted by employees, each of which got their own additional likes. Other results include enormous community goodwill, improved employee morale, and priceless company PR. The Facebook photo album itself — merely announced through the post — has more than 1,000 likes.

How you can be like Publix:  keep reading…

How Using a Recruiter Quality Index for Your Recruiting Team Drives Results and Delivers Transparency

by Feb 25, 2015, 5:26 am ET

recruiter quality indexAre you looking to infuse quality into your talent acquisition metrics? Need a fresh approach to evaluating the effectiveness of your team or individual contributors?

With growing pressure to continuously improve results and prove quality, the time is right to collide metrics within your team and calculate your Recruiter Quality Index.  keep reading…

U.S. Agencies Publish New Disability Guide

by Feb 6, 2015, 5:51 pm ET

Screen Shot 2015-02-06 at 2.47.51 PMNine federal agencies in the U.S. have collaborated on a new guide for hiring, managing, retaining, and promoting people with disabilities. keep reading…

5 Reasons Why Candidates Should Love Video Cover Letters

by Dec 18, 2014, 5:53 am ET

Screen Shot 2014-12-11 at 7.51.36 AMEarlier this month, I decided to dip my toe back into the job market. It’s incredible to see how the candidate experience varies by company. While most of the applications and interviews are pretty standard, last week a company I applied with requested a video cover letter.

Initially I was surprised. I’ve been in the talent acquisition space for over 15 years and have never been asked (or asked anyone else) to create a video cover letter. I knew I didn’t want to do the standard “webcam 90-second life story,” so I decided to get creative. After editing the video, I compared it to my standard cover letter and came away with five advantages a video provides over a traditional written cover letter: keep reading…

What 1 Fast-growing Company’s Recruiting Budget Looks Like

by Nov 12, 2014, 4:53 pm ET

Screen Shot 2014-11-12 at 1.47.09 PMNow’s your chance to see what a budget looks like for a small company, but one with many challenges of any size company: limited resources in the recruiting department; hard-to-fill jobs; a lot of open jobs; and societal changes like the growing use of mobile phones.

As it happens, the company happens to be one you know. keep reading…

Here’s What Companies and Governments Are Learning About Veteran Hiring

by Nov 10, 2014, 11:56 am ET

Screen Shot 2014-11-10 at 8.54.04 AMMilitary job fairs are producing so-so results for companies, and “job fairs that do not involve virtual technology or provide employers an opportunity to filter resumes in advance appear less useful to companies,” according to a new report on what’s working and what’s not working when it comes to hiring veterans. keep reading…

Check Out the Q and A on This Career Site

by Oct 30, 2014, 8:47 am ET

Screen Shot 2014-10-30 at 5.33.41 AMSure, you’ve seen career sites where you can ask the company, or even a recruiter, a question. But one company has a new q-and-a section that’s far more individualized than most, allowing candidates to pick which recruiter or employee should address their hiring question.  keep reading…

Someone Had to Pull Some Strings to Make This New Recruiting Video

by Oct 3, 2014, 8:07 am ET

Screen Shot 2014-10-03 at 4.55.20 AMIf you just listened to the audio — or read a transcript — of a new recruiting video from Dropbox, you wouldn’t find it all that different from any other.

It just tells you that Dropbox is down to earth, respectable of people’s out-of-work time, diverse, and full of great perks like a gym, and a tea and scones cart. It’s a place where you can not only come to work, but come to grow, one person says.

Yada, yada, yada … you’ve heard all that before. But you haven’t seen many recruiting videos whose stars look like they do in this two-minute video, below. keep reading…

A Look at Employers’ Policies and Practices for Workers With Disabilities

by Oct 1, 2014, 12:25 pm ET

Screen Shot 2014-10-01 at 9.15.05 AMA new study looks at how flexible employers are and aren’t when it comes to flex time and “flex place” (working from home or offsite) for people with disabilities. keep reading…

Take SourceCon’s ‘State of Sourcing’ Survey

by Aug 25, 2014, 4:25 pm ET

sourcecon-logoAs ERE junkies know, SourceCon is owned by ERE Media (which also owns TLNT and the Fordyce Letter).

In case you’re not already a SourceCon reader, SourceCon’s focus is on all things (you guessed it) sourcing. Last year, it conducted the first annual “State of Sourcing” survey. The results were shared on SourceCon and at the 2013 Fall SourceCon conference. In preparation for SourceCon Fall 2014, you can take the survey and help build a picture of what has changed during the last year.  keep reading…

62 Interview Questions People Said Were Their Favorites

by Aug 19, 2014, 12:58 am ET

war bonds.govA contest for people to submit their favorite interview questions yielded the interesting, the odd, the useful, the insightful, and the obscene. They included such questions as: “What is your favorite palindrome?” and “Why did America stop selling War Bonds?”

And some I can’t publish without washing my own mouth out with soap.

The contest, put on by VoiceGlance, ran in a 10-week period in May, June, and July. Most of the answers came in via LinkedIn groups, and were sent in by HR managers, recruiters, and some job seekers in the U.S., India, China, Nepal, Malta, the UK, and Canada.

Here are the questions turned in, and at the end of this post, some of the questions the judge — me — selected as winners.

(I generally tried to pick questions that were related to actual success on the job. Suffice it say, I didn’t pick any questions about your favorite barnyard animal, and I didn’t pick the one about “what does family mean to you?”)

The Questions Submitted keep reading…

How to Really Calculate the Cost of Employee Turnover

by Jul 18, 2014, 12:56 am ET

Employee turnover costs are often described with generic numbers such as “$X,000.00 per employee” or “X% of annual salary” (actual dollar amounts and percentages vary from source to source). It is tempting to go with simple sound bites like these, but keep in mind that they are based on averages. These overall tendencies probably don’t accurately describe your specific organization, department, or team.

The following is a simple but detailed method of computing the cost of employee turnover. The main factors in this calculation (aside from specific costs) are time and money involved with a departing employee, such as:

  • Time spent on filling the vacant position;
  • Hours/weeks in lost productivity before the employee leaves
  • Time that coworkers and the manager/supervisor combined will need to make up for the vacant employee (overtime, added shifts, etc.);
  • Number of hours in lost productivity resulting from orientation and training of a new employee; and
  • Time spent on admin and hiring tasks (advertising, resume screening, interviewing, onboarding).

We can directly translate between time and money (time = $) to provide specific costs by multiplying hours by hourly wage for different types of employees, tasks, and responsibilities. The numbers that you provide can either be averages for your organization, department, or team, or they can be specific to a single turnover event. The calculation will total all the time and costs spent with every employee turnover so you can determine what the final cost is for your business.

Here are the steps to calculate all of this: keep reading…

This Employee Handbook Is So Good, It’s a Recruiting Tool

by Jun 19, 2014, 1:21 pm ET

Screen Shot 2014-06-19 at 10.05.17 AMInspired by Valv, The Motley Fool has released an online employee handbook, one of the most memorable you’ve ever seen, so much so that it’s as much a recruiting tool as it is a set of rules. keep reading…

With New Website, Pep Boys Wants to Attract People Who ‘Put Customers First’

by Jun 3, 2014, 9:04 pm ET

pep boysPep Boys has sent a new career site live, one aimed at attracting people with a customer-service mentality.

Pep Boys, which operates in 35 states in the U.S. as well as in Puerto Rico, wants to be known for having great customer service.

That effort has been a couple of years in the making. keep reading…

5 Tips to Help Increase Your InMail Response Rates

by Jun 3, 2014, 12:32 am ET

Screen Shot 2014-05-13 at 9.16.21 AMPaul DeBettignies recently published an ERE.net post titled, “Informal Survey: 1 In 10 IT Recruiting Inquiries Do Not Suck,” which generated several comments about increasing InMail response rates. Todd recommended everyone read this post, but a few recruiters said the tips it provides are “basic.” So I asked Todd if I could share five tips — some new, some oldies but goodies — my team and some of our customers use to increase InMail response rates. Here you go: keep reading…