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Advice and How-Tos

Inside the Millennial Mind: A Gen Y Recruiter Speaks Out — Part 2

by Sep 17, 2014, 12:01 am ET

Employers and talent acquisition professionals are still trying to grasp what it takes to retain the millennial generation, making sure that they are unleashing the full human potential of Gen Y. Clearly this topic of engaging and retaining millennials in the workplace is proving to be an ongoing struggle for those in corporate America and around the globe. In fact, a Bentley study found that about two-thirds of employers (63 percent of business decision makers and 68 percent of recruiters) say their organizations struggle to manage millennials. According to the U.S. Bureau of Labor Statistics, by next year, millennials will account for 36 percent of the U.S. workforce and by 2025, they will account for 75 percent of the global workplace.

Using what I shared in my first article to attract millennials into your organization, below are ideas to keep them retained and engage the full potential of Gen Y. keep reading…

Score Some Winning Insight From a Sports Recruiter’s Perspective

by Sep 16, 2014, 12:59 am ET

Mel playing soccerRecently, I’ve become immersed in some unfamiliar recruiting territory — collegiate sports! As I work with my son, a student athlete, to navigate the college exploration process, I’m noticing many similarities between these two worlds of talent search.

Last month, I met Jay, a sports recruiter/scout who has placed numerous incredible college athletes through the years. Many of his “picks” have gone on to play sports professionally. Jay and I spoke at length about our industries and I asked him the secrets to his success as a recruiter, albeit in another realm.

If you find solutions to your professional challenges by looking to other industries, read his valuable perspective on sports recruiting success, as well as my related observations. keep reading…

Why Content Marketing Should Be Part of Your University Recruiting Strategy

by Sep 16, 2014, 12:51 am ET

Screen Shot 2014-09-05 at 8.49.21 AMTake a little trip with me. Don’t worry; you don’t need to pack any bags and your passport can remain safely stowed away. We’re just going to take a step back in time to when we were college students. Reflect for a moment on the months leading up to your graduation. What thoughts were weighing most heavily on your mind at that time? Aside from your immediate concerns of making it to every big party that week (without missing any classes the day after), you probably had some big questions about your next step. What would life in the real world be like? And how would you find a job that you were overjoyed about — or at the very least, a company that would hire you?

University recruiters have the opportunity to help provide some answers to those tricky questions that plague 20-somethings. keep reading…

Workforce Speed — the Most Impactful Talent Factor That No One Is Managing

by Sep 15, 2014, 12:50 am ET

Screen Shot 2014-09-11 at 2.22.46 PMI work in the Silicon Valley, where we have a long-established mantra of “faster, cheaper and better.” But now no matter where you work in the world, almost everyone can sense the fact that every aspect of global business now seems to move significantly faster than it did even 10 years ago. You could even label the 21st century as “the century when speed dominated.” This increased speed means that new products and product features come to market at an amazing rate, copying is almost immediate, everything you rely on seems to become quickly obsolete, and long-established businesses routinely lose out to faster moving startups.

In this environment, even notable fast-mover firms like Google and Apple occasionally don’t move fast enough. This was the case where they both failed to effectively seize on the amazing social media and microblogging opportunities that the faster-moving startups Facebook and Twitter quickly dominated.

In the past, the business domination rule was simple … Large and established firms will dominate the smaller ones.

However the new rule has become “It’s the fast-moving and rapidly adapting firms that now dominate the slower ones, whether they are large or small.”

If Your Firm Changes Slower Internally Than the External World, it Has No Future keep reading…

Your Best Candidates Might Be Searching for Part-time Jobs

by Sep 12, 2014, 12:49 am ET

Charlotte trainLooking for STEM talent? Struggling with a skills gap? Your best candidates might be searching for part-time jobs.

You see, popular coverage of the role of part-time jobs in the economy often attributes the rise of these positions to employers who have turned some full-time jobs into part-time ones. While there are 7.5 million Americans working part time for economic reasons (they’d like to work more hours but can’t find a full-time job), there are millions of others who are actively interested in more flexible work options or reduced hours — and this interest isn’t isolated to low-skilled workers. keep reading…

Recruiting Isn’t Enough Anymore; Business Advising is the New Norm for Corporate Recruiters

by Sep 11, 2014, 6:43 pm ET

Screen Shot 2014-09-11 at 3.02.46 PMMost recruiting leaders have had coffee-shop or happy-hour conversations with each other about “having a seat at the table” or being a “more strategic partner” to the business. There is no doubt these clichés are played out (and there’s a good chance you’re rolling your eyes at the thought of reading another article about this). The truth is, there are talent-acquisition departments that talk about having a seat at the table; heck, they might even lobby so hard to get to this “table” they get a pity invite.

But, for as many of those that are worrying about a “table” there’s the other side of the house: departments hard at work building teams that help their business use human capital to win in the marketplace.

This is no easy task. It’s a grind. But there’s great work going on in our industry right now by many talent-acquisition leaders showing a commitment to this approach.  Some of those very leaders you’ll meet at ERE next week.

At CDW, we built a high-performing talent acquisition team by developing business- and HR-savvy recruiters. keep reading…

Hiring as a Team Sport — The Role of Recruiters and Hiring Managers in Engaging Tech Talent

by Sep 11, 2014, 12:28 am ET

When searching for the right developers to hire, recruiters face a number of challenges. One of the biggest difficulties is that there is a small pool of developers in the market, and other recruiters are likely reaching out to them, too. The high demand for developers means that developers are used to, and often annoyed by, recruiters’ attention.

It doesn’t help that recruiters often can’t relate to developers. keep reading…

Today’s Rant: Consistency as a Goal

by Sep 10, 2014, 2:54 pm ET

Now, I’m not an anti-consistency guy at all. To scale, to create a great experience, you need to make sure certain things are predictable and dependable. For example, every candidate should know their status in a process and what the next step is (and timeline of that next step).

But, sometimes, consistency becomes the goal itself, not a means to a goal. And in a talent-centric world – where we preach personalization, creating a stand out experience, tailoring the process/tools/approach to the person — consistency can get in the way, and even create a bad experience.   keep reading…

3 Lessons Corporate In-house Recruiting Organizations Can Learn from Staffing Agencies

by Sep 5, 2014, 12:05 am ET

On average, 118 people apply for any given job — and of those 118 candidates, only 23 actually get an interview. This conundrum begs the question: are employers building the best candidate pools? Staffing agencies and corporations face an identical challenge — attracting the right candidates to begin with.

Enticing a precise type of person to fill one very specific role is like searching for a needle in a haystack. You will end up with strict criteria, and an endless list of names of people who miss the mark. To fill your candidate pool with greater potential, take a page from the staffing agency playbook. Start with these three ideas:  keep reading…

What Kindergarten Teachers Know That Interviewers Don’t

by Sep 4, 2014, 12:31 am ET

Screen Shot 2014-08-24 at 9.11.19 PMEven an average teacher knows the answers to a test before:

  • scoring the test
  • administering the test
  • teaching the lesson
  • developing the lesson plan
  • and creating the course syllabus

Compare that to state of readiness of many interviewers. keep reading…

You’ll Think I’m Crazy, But You Should Put This in Job Ads

by Sep 2, 2014, 12:21 am ET

AIDAThe goal of any job advertisement should be to attract the highest number of responses from qualified applicants. But how exactly do you go about writing a job ad that attracts the top talent?

If you want to generate more applications from top candidates you must include a telephone number in your job advert.

Now I know what you’re thinking; Connie (who has an agenda of course) can’t possibly understand the recruitment industry. Is she seriously suggesting including a contact name and telephone number? Imagine all those nuisance calls from unqualified candidates; it’s enough to raise the blood pressure of any agency owner. I guess than I owe you some form of explanation if I’m going to challenge the conventional wisdom. keep reading…

Survey Reveals How to Attract Passive Candidates

by Sep 1, 2014, 12:40 am ET

Screen Shot 2014-08-20 at 11.37.38 AMThe Holy Grail in recruiting has always been the passive candidate: someone not actively searching for a job.

A LinkedIn survey of 18,000 full-time employees across all industries and 26 countries found what attracts these people. The results aren’t particularly shocking: passive candidates want more money. Either that, or they want a better work/life balance or a greater opportunity for advancement.

But the survey revealed more than just that. It also showed the surprising number of workers who consider themselves passive candidates, what active applicants want, and what motivates people to change jobs the least.

The Numbers keep reading…

How to Lose a Candidate in 10 Days

by Aug 28, 2014, 12:17 am ET

From helpful advice to foreboding warnings, job seekers hear countless dos and don’ts when it comes to applying to, interviewing for, and nailing down a job. It makes sense: we’ve all been through the process, and chances are, we’ll all do it again. Having a plan in place — and a backup plan, in some cases — is not only helpful, but strategic when on the job hunt.

But with all these words of encouragement floating around for job seekers, the same kind of advice simply doesn’t exist for recruiters. As a result, it’s easy to mess up. The initial candidate experience is a crucial piece of long-term talent relationships that are developed during the hiring process. If we don’t get it right, we run the risk of losing a potentially successful hire. Here’s a look at how 10 short days and a few wrong turns can quickly send a candidate running for the hills, and how you can avoid these issues and make your talent search a success.

Day 1: You post an inaccurate job description. keep reading…

Improve the ROI of Internships

by Aug 27, 2014, 12:59 am ET

imageIt is becoming more difficult for companies to convert interns into full-time hires. Companies need to re-assess how they structure these programs in order to maintain a good return on investment.

The most recent sources of hire survey by CareerXroads found that of the interns who companies wanted to hire at the end of internship programs in 2013, only 32 percent accept their offers. In the words of the survey’s director, Gerry Crispin, “I’m not sure training two thirds of my interns for someone else is good ROI.”

This low offer-acceptance rate may present a unique opportunity for companies to differentiate themselves, and to benefit from the new generational factors that influence an interns’ decision to join a company full time.

Focusing on Feedback and Technology keep reading…

Top Tips for Recruiting Candidates for Jobs in the Middle East

by Aug 27, 2014, 12:01 am ET

While it may seem like a bit of a challenging proposition, recruiting candidates to work abroad simply requires a bit more calculation and tactical thought. The central issue with any career move abroad is the cultural and linguistic differences, and if your aim is to recruit Westerners to work in the Middle East, this is obviously going to be quite a large obstacle.

Fortunately, the exceptional quality of life in the Middle East provides a handy incentive, helping to offset the negative impact that an alien culture and language may have on a prospective recruit. Thanks to the ever-present worldwide need for oil exports, countries such as the United Arab Emirates and Saudi Arabia have a particularly high standard of living, allowing employees in those nations to enjoy a standard of living far beyond what they could expect at home.

While a convincing argument, the above is only an effective technique if there are interested candidates around to be convinced in the first place. Fortunately, in such a well-connected world there are many ways to engage with interested candidates, allowing you to best extol the benefits of your particular vacancy.

Meet Potential Applicants Face to Face keep reading…

What Does Your CEO Know About Talent Assessment?

by Aug 26, 2014, 12:24 am ET

Q: What does your CEOs know about talent assessment?

A: Nothing and everything.

Let me explain. keep reading…

Refusing to Hire Overqualified Candidates – a Myth That Can Hurt Your Firm

by Aug 25, 2014, 12:31 am ET

Imagine being assigned a physician and then purposely rejecting them solely because they were “overqualified” for your medical situation. Well that’s exactly what happens when hiring managers reject candidates who have “too many” qualifications.

There is simply no excuse in this new era of data-based recruiting to adhere to this old wives’ tales” in hiring. I have written in the past about the cost of rejecting “job jumpers” and in this article, I will focus on the false assumption that hiring candidates who are “overqualified” will result in frustrated employees who will quickly quit. There is simply no data to prove any of the negative assumptions that are often made about overqualified prospects or candidates.

There Are No Proven Performance Issues Related to Being Overqualified keep reading…

Don’t Lose Track of the Ones Who Got Away

by Aug 22, 2014, 12:03 am ET

These days, it’s rare to come across a ‘lifer’ — someone who has spent their entire career with one organization. It’s especially true of top performers and those with specialist skills, who are more and more likely to seek their next career move outside their employer’s four walls.

So, when those highly valued people walk out the door, what can talent acquisition specialists  do to lay the groundwork for bringing them back into the fold as ‘boomerangs’?

Know Who You Would Bring Back keep reading…

Using Replacement Costs to Measure Turnover

by Aug 21, 2014, 12:23 am ET

On July 18, ERE.net featured “How to Really Calculate the Cost of Employee Turnover,” which highlighted a few key metrics that factor into the real cost of turnover. The opening statement stands out:

Employee turnover costs are often described with generic numbers such as “$X,000.00 per employee” or “X percent of annual salary.”

Turnover cost, specifically “X percent of annual salary” — which can also be translated to $$, is one of the most effective KPIs to use in achieving the real measure. They tell a much deeper story than the “generic” term implies, and they are much easier to use. In 2010, while doing research at Aberdeen Group, we found that most companies use replacement costs to measure the cost of turnover. After taking out some outliers in high-volume/low-skill environments and some very high-level C-suite and management consultants, the analysis showed on average that using 86 percent of starting salary is a very fair estimate of the cost of turnover. NOTE: One of the research notes where this finding was published can be found here (page 2).

Here are four reasons why this metric is effective and not as generic as one might think: keep reading…

What We Learned Looking at Hundreds of Job Ads for Employer Brand Leaders

by Aug 20, 2014, 12:57 am ET
epartment(s) responsible for managing their employer brand (more than one answer is possible)

Department(s) responsible for managing their employer brand (more than one answer is possible)

Over the past seven years I have been fortunate to travel to more than 50 cities in 30 countries to share my employer branding knowledge and experience with thousands of leaders. The No. 1 issue that continues to draw discussion and debate is whether employer branding should be a human resources or marketing function — or both! There are also a number of leaders which support the view it requires a combination of expertise from multiple functions to effectively deliver an employer brand strategy that builds value.

Declining Role of HR keep reading…