The premise of behavioral interviewing is that past behavior predicts future behavior.  Behavioral interviewing is well supported in all the literature.  However, recently, I asked a recruiter how she rated the answers to the questions she asked.  She said, "I don't."  Behavioral interviewing as a process is good, but just asking an open-ended question and not knowing how to rate the answer is a problem. 

 

Organizations should consider doing content validity studies to determine if their behavioral interviewing process is working.  Are you really hiring better candidates as a result of the behavioral interview?

 

If you want to know more about evaluating your interviewing process stay tuned...