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Wednesday, August 15, 2007

Video Resumes: One Opinion, One Rant

posted by 
Gerry Crispin (172)

For the umpteenth time a journalist asked me my opinion about video resumes..."hot new technology". This rant will hopefully serve as my answer in the future.
 
You can quote me:
 
Video resumes are so dumb they don’t know when they are dead. This year is the 3rd reincarnation of video resumes as the “hot new technology” during my semi-professional career (earlier than that and there just wasn’t any video).

I’ve asked hundreds of recruiters and recruiting leaders during the last three months alone if they ever have or ever will sit down and search and play video resumes. Not one. Not one. Let me repeat…not one. Big companies. Small companies. All companies (except perhaps a company hundreds of miles off the beaten track).

Do I think 3rd party recruiters are chomping at the bit to pitch their corporate clients to “just take a peek at this will ya?” Not a chance.

Are a few staged interviews done to present candidates to well-heeled clients for unique, critical positions in corporations that are also filling 10,000 other positions video free? Sure do.

Is a District sales manager (or two) somewhere perusing a few sales video interviews to see if a gaggle of territory reps have what it takes to really sell? Sure are.

Can I imagine more scenarios where a recruiter might reasonably seek out and play video resumes? Yes, but the story alone describing that scenario would be so long that I might as well attach it as a full length podcast here rather than bore you with putting it into text. Just kidding.

Video Responses to critical followup questions a recruiter might request after searching qualified and competitive candidate resumes/pofiles could have real value if they could use a paired comparison technique and easily set it up for the hiring manager to skip from candidate to candidate in 5-10 second clips.

 Video Interviews are even useful. Not as useful as the paired-comparison response technique I described above but useful when geography and timing are conspiring to delay interviews…as long as the interview is live and the technology smooth

Video Tours of a company have value…if they are about values and easily navigated within a company’s staffing pages. I love the ones that just show buildings…no people. Helps me to not apply to that company.

Video Job Descriptions would be a vast improvement over the arcane-insider-acronym-ladden text nightmare that passes for a job description on most websites.

Video Profiles of real employees speaking about why they came and why they stay (rather than what they do) are valuable for job seekers who need to examine the culture beyond the job and are always looking for someone like themselves.

Video Job Shadowing- actually following someone around as they do their work would be a hell-of-a-smart-move and a lot cheaper screening tool than you might imagine. Especially if you embedded a code in the video that had to be used when applying (demonstrating that you actually saw what the job entailed and still wanted to do it).

So, video is good. Video resumes are bad.

They aren’t bad, by the way, because I can “see” the candidate (applicant actually if you are viewing them). Seeing isn’t bad. Poor decisions based on what you see are bad. The time it takes to see them all properly is bad.

They are bad because they take too much time. There are still too many limits (human and technological) that prevent efficient scanning…at least for the foreseeable future.

They are bad because they offer false hope to jobseekers who invest way too much money, time and effort into creating a video to sell themselves to recruiters who will never look when they should be using the time to network to someone in their targeted firms to explore, get feedback or get referred.

Websites that sell video resumes ought to be embarrassed to take the money of unsuspecting job seekers who in all likelihood will never be seen, or, if they are, its as an afterthought after they’ve already been chosen.

Major websites that sell video resumes ought to have a class action suit brought against them…because they know better and are still taking money from desperate job seekers.

Just one person’s opinion.
 
I feel so much better.

Have a nice day.



posted 8/15/2007 at 2:52 p.m. PT permalink | comments (10) | trackbacks (1) | email this posting
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Listed below are links to blogs that reference Video Resumes: One Opinion, One Rant:

Video Resumes Are Dumb from Recruiting Bloggers.com
tracked on 8/15/2007 at 5:10 p.m. PT

Says Crispy Critter. Gerry Crispin "asked hundreds of recruiters" if they will "search and play video resumes". Not one was interested. They take too much time. The idea of video resumes is too exciting, however, for career counselors to drop. Just as every one of them is telling job hunters stupid things like the resume is dead and they have to start a blog, they will harp on the video resume as the most advanced way to deliver a candidate's message. It's bunk but it captures the imagination.... [continue]



comments

Video resumes --- the most obvious place
posted 8/15/2007 at 5:47 p.m. PT by Peter Zollman

Gerry ---

You missed the most obvious place(s) --- where video resumes are essentially mandatory:
--- TV news. (I was using them 25 years ago as a managing editor at a TV station.)
--- And, any performance jobs. (Singing, acting, public speaking, ... )
Remember, too: You and I are, well, not quite older than dirt, but getting there. For hiring managers in their 20s and 30s, or people who are now in their teens and will be hiring managers in five or 10 years, "text" resumes will be *so* passe ...
--- Peter



Video Resumes vs. Video Interviews
posted 8/16/2007 at 5:43 a.m. PT by Randy Bitting

Gerry,
I agree with many of your points on how video interviews, which allow employers to review candidate responses to certain follow up interview questions, will add real value compared to self produced video resumes.

Having done research myself while working with campus career centers, job seekers, and employers, I’ve heard many of the concerns you list above regarding video resumes.

Recruiters want to control length and have the ability to skip to certain responses online instead of receiveing a video resume with absolutely no structure.

Randy Bitting
InterviewStream.com Co-founder



Beat me to the punch Randy
posted 8/16/2007 at 7:09 a.m. PT by Mark Newman

Gerry, we love you and Ryan is ready any time to play poker.

You nailed the problem with video resumes - they stink. The best part is that people have a hard time writing a paper resume - what happens when they have to be in front of a camera?

Both Randy and I can attest I'm sure that there have been a whole lot more comparison video interviews (at least from HireVue) and video interviews (IS) than there have been video resumes. You touched on distance candidates, well I haven't see many video resumes from Europe throughout Africa, Australia etc but again, I can show you interviews. They are a waste of time and money on the part of the candidate.

As far as the business model goes for those companies - you said it.

Thank you for getting that off your chest. Randy (IS) and Ryan and I go through that all the time -

Mark Newman
HireVue
801-232-7432
mnewman@hirevue.com



TV News? Singing? Acting?
posted 8/16/2007 at 11:14 a.m. PT by Gerry Crispin

Geez Peter, You make my point. Where its mandatory (video), they aren't called recruiters- they are called casting directors!


Times Are Changing Old School
posted 8/20/2007 at 12:55 a.m. PT by Mike Nale

Gerry
I respect your opinion and your blog article however I have to disagree. I have used video resumes and weblink interviews (Hawaii to Mainland) on occassion with great success. I still feel it is too early from a functional standpoint to really be affective but I would bet my money in 25 years you will not see any more resumes on a word or similar type document. You are right we are limited right now in being affective but not for long, times are changing and though change is uncomfortable it is inevitable in our business.
Aloha



They are dumb- But they are still coming...
posted 8/20/2007 at 8:27 a.m. PT by Sarah White

Much like some of the early backlash against the online job board in the 90's (who would read a online resume, what is wrong with mailing a copy) so too is the backlash against video resumes not going to make a big impact on the increase in them.

Just because they don't seem to be the *best* video idea (I leave that to the hirevue product) doesn't mean that people won't embrace them.

On the plus side, imagine being able to get a video clip as an attachment to a traditional online resume and be able to do a brief "screen" of the candidate without even having to pick up the phone.

Do I think they are going to overtake the resume - No. Do I think they will start being used as a supplement in the next few years, replacing the lost art of a cover letter - Yes.

Sarah White
Recruiting Solutions Director
MRA - Management Resource Association
262-696-3350



Come on, it's all Ball Bearings these days...
posted 8/20/2007 at 10:42 a.m. PT by Michael Glenn

Gerry I agree. However, you wrote that major websites should be sued because they know better. You can't be serious.

I think all of the above Video ideas are a complete waste of time and money.

In fact, if you are that desperate for a video resume, why not just Youtube yourself!!!



We may be missing something..
posted 8/21/2007 at 7:29 a.m. PT by Luigi Lupo

Agree with many of the perspectives, but I think we may be missing one critical component to video resumes. Currently, with anti-discrimination laws and lawsuits; (where industry applicable) companies are supposed to hire candidates without considering race, sex, age or looks. If you attach a video to a resume application, you now have an employer that may reject based on knowing this information.

I think we all make very interesting points and video interviewing is a different topic. The whole purpose of using a resume is to get an interview. These documents will essentially evolve as they are now into social network profiles and transfer to different Medias but I think will essentially be the same, an introduction.




Video Resumes is a class action suit waiting to happen
posted 8/27/2007 at 12:16 a.m. PT by J.L. Mitchell


I will be honest.

The first thing I thought of about Video resumes was application coding. You know, Black man interview (BMI) , Black women interview (BWI), Hispanic Male Interview (HMI) etc . etc.

I agree with Gerry & Luigi, Video resumes raises many more questions than answers for Job Seekers & Employers.

Free practice job interview video sites like Interviewstream.com and Hireornohire.com (free offering by Nostateincometaxjobs.com) allows this and have more value to Job Seekers based on the thousands of face to face interviews I've conducted.

In my opinion I'll take a quick Read over a quick rewind anyday when viewing a resume.

Thanks,
johnp@nostatetaxjobs.com





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