Bill Kutik brings up a good point…What Does this Mean for Current Vurv Customers? http://www.knowledgeinfusion.com/coe/thread/1422?tstart=0

I decided the best way to find out would be to ask these customers myself. So I spent most of the morning on the phone with various Talent Acquisition Managers, Senior Recruiters, Vurv System Administrators, HRIS Managers and HR Managers. For such a mix of job titles, the reaction was across the board ….”too early to tell”. Understandably, these customers fear  the uncertainty of the next 18 months.

One company is in the process of upgrading from an older version and is wondering how this will affect them and what product they will be using. Another company is extremely concerned because they made a conscious decision not to use Taleo for their ATS. Now will they be forced to move to this platform? “What is going to be the cost if we have to transition to Taleo? Will we still be supported by the Vurv customer service team?” Vurv has sent an impressive amount of communication to their customers over the past two days but these questions have not been answered.

Other thoughts:

·         Vurv Express customers on the other hand seemed indifferent to the acquisition…it is business as usual for these smaller companies

·         Vurv customers were generally very happy with the onboarding solution. “it’s excellent!” How will this change? Will it change?

·         Even customers that participate in regular Vurv user calls were “shocked” by the news

One customer summed it up best when asked about his reaction: “ATS has always been behind the game, failing to bring recruiters new functionality that we are asking for. ..My fear is with ATS systems in general and my hope for this acquisition is that Taleo will be forward-thinking and bring ATS ahead of the game.”