When I supported the contract side of recruitment, it was sometimes necessary to share with temporary employees feedback from clients. It was more likely the case I would need to coach the direct supervisor to improve their communication with the temporary contractor and often this had the effect of improving their communication with the rest... [full article »]
Jim Urbaniak
Articles by Jim Urbaniak...
Do You Manage By Making Employees Guess How They’re Doing, or Through Performance Appraisal?
by Jim Urbaniak Feb 3, 2009, 5:51 am ET
What Shape Is Your Goodwill in?
by Jim Urbaniak Jul 28, 2008, 10:52 pm ET
I am privileged to interact with companies that have terrific goodwill and are constantly managing it — with customers, with shareholders, and with employees. Not so many years ago, working as a recruiter in the professional staffing arena, I unfortunately had to work with client companies that failed miserably in providing anything even resembling goodwill.... [full article »]