The web sure is an interesting place. Where else can people you have never met find you and reach out for highly specific advice, providing real world stories that help us keep in touch with the end-user perspective?
I received the e-mail below from a frustrated job applicant who must have found my website when searching for some straight talk about her pre-employment assessment experience.
Hello, My name is #####, and I am an insurance and financial services professional in (city, state). I work for a good company, but just this week I was contacted by large national competitor who was interested in hiring me. After speaking with a recruiter with that company, I was asked to complete a few questionnaires, sign and fax agreements to let this company research my credit and other very private information, and then was sent an email last night to complete an online assessment. I followed the directions, took the 139-question assessment (which took me about an hour) and was emailed this morning saying that I am not able to interview for the position.
I was blown away with surprise, as my credentials are outstanding and I have a clean, strong professional history. I asked for the results of the assessment, and I was denied any information as to why I was dismissed. The questionnaire asked me a few different times about my age, sex, and ethnicity, which I answered completely and honestly. My industry is typically dominated by white male professionals, but I haven’t had any problems with discrimination in the past. I am not assuming that this is discrimination, however, don’t I have a right to know what the results of my professional assessment is? How am I to know what the company views as weak or inadequate professional characteristics without answers or explanation? I want to be as professional and kind as possible with this matter, but I am not sure what to do. Any advice?
Here is my response: keep reading…