The experience was exceptional.
I was impressed with the high level of professionalism.
Very professional interviews that provided me an environment in which I could be myself.
It made me want to work there even more.
Let’s hope that’s what your candidates are saying about your organization. Let’s hope that’s what they’re saying about your recruiting processes. But they may be saying stuff like this:
The worst and most unprofessional experience I’ve had.
You’ve yet to follow up with me.
The interviewer had absolutely no idea of what the position called for.
The reality is that candidates are probably saying things that cover both ends of the spectrum about your organization. What’s important is whether the first set of statements is more prevalent, or the second set is – and what you are doing about it.
There’s a lot of focus in our industry on finding and engaging passive candidates, developing a strong employment brand, using social media, and building talent communities, but a poor candidate experience can derail and minimize the impact of each of those efforts. My company did something about the problem. keep reading…