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Hear About My Innovation Journey

Amy Buck
Jul 18, 2011, 4:40 am ET

Innovation, as defined, is simply “the introduction of something new.” So, why is innovation all the rage? And, why is it reserved for product development or business process … rarely a cornerstone to the human resources strategy? Especially today — the workforce revolution is real, with boomers retiring, millennials entering, and retention and engagement paramount. The time is now for HR to claim the right to deliver innovation on par with our product organizations.

Innovation can be iterative and incremental or transformational. Regardless, it comes with struggles and triumphs. In September I’ll share with you glimpses of innovation and its trails and tribulations throughout my 25 years in HR and staffing, spanning from new recruiting models to internal placement to marketing campaigns.

One of the capstone victories in in my career is my most recent role with Cisco. I will share a true startup story of building the Staffing Innovation Organization: a high-performing, agile team that delivered a foreign yet transformational internal recruitment and retention process in this Fortune 100 company. You may have read about Cisco Talent Connection, which received the 2011 ERE Recruiting Excellence Award for the best retention program, but that was just the summary. At the Fall ERE Expo, we’ll discuss the roadmap of introducing and championing innovation within Staffing and HR at Cisco: lessons learned, successes, and tips for driving innovation in your own organizations.

You won’t want to miss this session, just like a summer box office hit — it comes with plot twists, special effects, and a dramatic ending. Looking forward to sharing my innovation journey.

This article is provided for informational purposes only and is not intended to offer specific legal advice. You should consult your legal counsel regarding any threatened or pending litigation.

  1. Keith Halperin

    Hi Amy,

    I’ll be very interested to hear the sources of Cisco’s innovations?



  2. Amy Buck

    Hi Keith,

    I’ll share more on the 8th…we have both formal and informal methodologies for sourcing innovation. Surprisingly, and we tested this, not much of our innovation focus comes from external sources. Rather, our solutions start with business need and innovation is the way in which we solve the problem – ensuring measurable business value is the primary outcome.

    Hope to see you in Florida,

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