Home Depot has quietly been expanding its use of Facebook in online games and recruitment advertising on people’s profiles, meanwhile operating with transparency and responsiveness — returning emails in 24 hours — often missing elsewhere in online recruiting.
Miko Covin, who manages the employment marketing group, is one of the key players. She and others in that group — people like Alison Foy — came up from recruitment ad agencies like Bernard Hodes, TMP, and JWT Inside.
Covin arrived in 2008 from JWT, wanting to use the basic marketing and advertising skills she’d learned at agencies and apply them to social media and recruiting. In early 2010 (late in the game, she admits) she opened up a personal Facebook page after a friend invited her to be a Facebook member. She also saw the agency world struggling, social media increasing its role in recruiting, and wanted to move Home Depot in the social media direction.
She spent 2010 on education. There were HR people in Home Depot who didn’t get social media; in fact, some even used the now-awkward word “The” preceding “Facebook.” “I don’t know about The Facebook,” one person said.
Covin kept talking up the importance of social media in recruiting.
By the spring of 2010 Home Depot began testing two things on Facebook, targeting people based on the information in their profiles. First, it tried advertising store jobs to females, part of an effort to reverse the perception as a company for male jobs. It casted a “huge net first,” Covin says.
It narrowed after that, targeting people — now both male and female — whose profiles indicated they were in HR, and were based in areas where an HR district manager was needed.
It brought on JWT, the recruitment marketing agency, to help with the Facebook project.
By August, satisfied with the approximately 100 resumes it had received over the summer from these efforts, the recruitment marketing team was feeling that Facebook was a success in recruiting, and it should be expanded. keep reading…












