Comments on: Dartboard Sourcing http://www.ere.net/2009/03/24/dartboard-sourcing/ Recruiting News, Recruiting Events, Recruiting Community, Social Recruiting Mon, 13 Feb 2012 19:28:42 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Keith Halperin http://www.ere.net/2009/03/24/dartboard-sourcing/comment-page-1/#comment-11334 Keith Halperin Tue, 24 Mar 2009 18:27:25 +0000 http://www.ere.net/?p=7045#comment-11334 Thanks again, Maureen. Another thing I find helpful is to write down and send back what the client requests, and then (for new clients) offer to do a small, no-charge pilot project before committing to a larger one. If correct, the charge for the pilot project can be included in the final work. If not correct(able), minimal resources are expended in wrong directions. Overall, this both minimizes misunderstandings/wasted resources and builds customers' trust/respect. I have found that managing customers' expectations at the beginning of the process is a strong positve factor toward success. Cheers, KH Thanks again, Maureen. Another thing I find helpful is to write down and send back what the client requests, and then (for new clients) offer to do a small, no-charge pilot project before committing to a larger one. If correct, the charge for the pilot project can be included in the final work. If not correct(able), minimal resources are expended in wrong directions. Overall, this both minimizes misunderstandings/wasted resources and builds customers’ trust/respect. I have found that managing customers’ expectations at the beginning of the process is a strong positve factor toward success.

Cheers,
KH

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