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CareerBuilder Ends Video Resume Experiment

by
John Zappe
Aug 26, 2008, 1:24 pm ET

Little more than a year after introducing video resumes, CareerBuilder has discontinued the service. It was quietly taken offline in June.

The company won’t say how many jobseekers posted videos, but it seems the participation rate wasn’t high enough to warrant CareerBuilder’s effort. Job board spokesperson Jennifer Grasz told us, “We’re always testing the market with new tools and services to enhance the user experience. If the response rates are not there, we’ll reevaluate whether the market is ready and focus energies on other areas to aid in the job search and recruitment process.”

CareerBuilder’s main resume pages are still online, though no longer linked from the site. However, Grasz said the jobseeker videos have been removed. Jobseekers can always post their video to a service like You Tube and include a link in the resume or cover letter they have on CareerBuilder. When an employer downloads the resume, the link becomes hot.

Recruiters have so far not shown any great interest in reviewing video resumes, despite robust discussions about their pros and cons. Grasz says, “We didn’t promote the service to recruiters. We were testing market-readiness and waiting until we built up a large enough database.” So there are no metrics that would help resolve the debate over recruiter usage of jobseeker videos.

The major job boards, however, are moving cautiously. Monster is testing a video resume service in India, where CareerBuilder also had offered its. (That, too, was delinked.) Jobing.com, one of the most aggressive promoters of the use of videos (by employers) not only has no plans to offer a video resume service, but a company spokesman said recruiters have shown no demand for them.

Still, jobseekers seem enthralled by the notion of being able to speak directly to recruiters. YouTube has thousands of resumes, how-tos, and related videos posted by hopeful jobseekers and those offering them advice. A New York City company, Reel Biography, offers a professional video resume service. And ERE’s 17 member Video Resumes group encourages recruiters to make use of videos.

This article is provided for informational purposes only and is not intended to offer specific legal advice. You should consult your legal counsel regarding any threatened or pending litigation.

  1. Bryan StLaurent

    Any good analyst with prior knowledge in the field could have predicted this would go nowhere. It did. Oh well, so much for expertise…

    Video interviews have to be employer driven in the labor exchange process, but, who’s listening…

    Bryan St.Laurent
    HireVue.com

  2. Andy Newport

    Video clips of candidates are a total waste of time – recruiters don’t have time to review them, quality generally is awful or is costly to achieve, they are too generic for specific opportunities and they eat up bandwidth. It is beyond me why a large brand name headhunter should have invested in such a product if Career Builder can’t make a go of it.
    Why do investors continue to throw away money on technologies like this which given even a limited amount of industry knowledge would be seen to be wanting? Why does the recruitment industry continue to fall over itself with investments in these expensive trinkets which add no value to the recruitment process. Just ask a recruiter!

  3. Bryan Chaney

    Video clips of candidates are only a waste of time if they’re not the candidates you’re interested in. Imagine presenting quality video interviews of short-listed candidates to hiring managers on high profile searches. Candidates who look perfect on paper might not have the same presence in person, thus saving untold amounts of time and money in the interview process. More often than not, the top candidate is brought in for contract negotiation or final interviews rather than starting the process from scratch. Remember, value is all about perspective.

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  5. Bryan StLaurent

    I would like to add that structured, job specific, employer driven video interviews are not a ‘bad idea,’ or ‘before-their-time.’ They are working quite well on a worldwide basis, and just about any time there are factors of time, distance, transportation or mobility in getting people ultimately to the F2F situation.

    Video clips that are job seeker or candidate driven, are a basketcase, unworkable, and full of risk as I’ve commented on elsewhere.

    Why do job boards promote them? Because they want to do anything they can to drive candidates to their site in a highly competitive business even when their revenue comes from employers who pay their fees.

    Video interviewing as a Saas offering to employers on a job board is still more than viable, but I’m sure boards will move to something like an avatar offering before doing something that makes sense.

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  7. Martha Lempicke

    Part of the acceptance problem is the effort involved by the candidate to do a good quality video resume, let alone a good MS Word resume. OptimalResume.com has a video resume service in hundreds of universities that provides a script writer, teleprompter and all kinds of styling options. Makes it easy using your webcam and mic. Here is an example.
    http://university.confidentialresume.com/scholarship/videoresume.php

    Seems to me the multimedia approach makes sense and we will eventually be conducting online interviews and looking at clips from candidates we are interested in as the norm. International searches especially.

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  9. Jay Gold

    CareerBuilder did not market the video product correctly. I tried to send my candidates there and it was too difficult. I then found another job board, FutureResume.com who offers a video introduction for free. I send my candidates to their office and they produce a video introduction in about 15 minutes. I think you can also do it from you own computer also. It is an awesome product! The best thing about it is that my candidates own the URL and can send it to anyone. It is the best solution I have seen so far! They also have a new video conferencing solution…way less then Kinkos and you can do it from your desktop!!
    JL
    Executive Recruiter

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  16. Ernest Feiteira

    Video resumes work……
    CareerBuilder Ends Video Resume Experiment, but that doesn’t mean video resumes don’t work. Video resumes DO work they are called “reels”!! Here’s a sample one at http://www.ralphieaversa.com/

    If your job requires you to be on “air” or speak publicly then a “video resume/reel” will work today.

    More on “Video 2.0 for Recruitment” at http://www.ere.net/blogs/video_20/

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