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	<title>Comments on: 6 Good Metrics</title>
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	<link>http://www.ere.net/2008/07/07/6-good-metrics/</link>
	<description>Recruiting intelligence. Recruiting community.</description>
	<pubDate>Wed, 03 Dec 2008 21:02:12 +0000</pubDate>
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		<title>By: Kelly Magowan</title>
		<link>http://www.ere.net/2008/07/07/6-good-metrics/#comment-7003</link>
		<dc:creator>Kelly Magowan</dc:creator>
		<pubDate>Sun, 24 Aug 2008 03:54:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.ere.net/?p=3275#comment-7003</guid>
		<description>As Stephen highlights “The recruiter of today has to move from being transactionally driven to relationship-driven,” this is starting to happen due to technology and market forces though is still a long way off. 

The biggest challenge around the metrics is that there are a number of people and businesses areas involved from the businesses advertising spend to the quality of the internal Recruiters, HR and hiring managers all playing  a role in how successful a company is at attracting and retaining the best. Therefore coming up with metrics that fairly measure all these variables is often difficult.

So many companies engage in little meaningful research around measuring success in attracting and retaining talent.  Your six good metrics is a very good point to start and no doubt the businesses can refine this to suit their needs as though go.</description>
		<content:encoded><![CDATA[<p>As Stephen highlights “The recruiter of today has to move from being transactionally driven to relationship-driven,” this is starting to happen due to technology and market forces though is still a long way off. </p>
<p>The biggest challenge around the metrics is that there are a number of people and businesses areas involved from the businesses advertising spend to the quality of the internal Recruiters, HR and hiring managers all playing  a role in how successful a company is at attracting and retaining the best. Therefore coming up with metrics that fairly measure all these variables is often difficult.</p>
<p>So many companies engage in little meaningful research around measuring success in attracting and retaining talent.  Your six good metrics is a very good point to start and no doubt the businesses can refine this to suit their needs as though go.</p>
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		<title>By: Podcast: Miller&#8217;s Metrics : ERE.net</title>
		<link>http://www.ere.net/2008/07/07/6-good-metrics/#comment-6951</link>
		<dc:creator>Podcast: Miller&#8217;s Metrics : ERE.net</dc:creator>
		<pubDate>Thu, 21 Aug 2008 10:12:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.ere.net/?p=3275#comment-6951</guid>
		<description>[...] Lowisz, author of Six Good Metrics, isn&#8217;t fond of some of the most common measures of recruiting success. He talks about one [...]</description>
		<content:encoded><![CDATA[<p>[...] Lowisz, author of Six Good Metrics, isn&#8217;t fond of some of the most common measures of recruiting success. He talks about one [...]</p>
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		<title>By: Stephen Shearman</title>
		<link>http://www.ere.net/2008/07/07/6-good-metrics/#comment-5631</link>
		<dc:creator>Stephen Shearman</dc:creator>
		<pubDate>Tue, 08 Jul 2008 20:03:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.ere.net/?p=3275#comment-5631</guid>
		<description>Stephen, 
Thank you for your valuable, helpful and informative article on metrics.  
Since crossing over from military recruiting (16 yrs) to now - corporate recruiting, I have found little in way of real and effective tools to measure Recruiting activities and the use of analysis of these activities to create daily, weekly, monthly recruiter/team proactive objectives. The usual measurements: time to fill, cost per hire, quality of hire, etc, in my opinion are ineffective on a daily, weekly basis because they don't measure activities – they only measure distant results (and even then they have limited individual recruiter relevance). 

To me, real proactive recruiting success comes when a Recruiting Leader can measure standardized key recruiter/team daily, weekly, monthly, yearly activity results that measures recruiter/team activities. Then, after 3 months of historical data, analyze this historical data to create individual and team activity and results objectives and standards of effectiveness (ratios). Recruiting data examples could include: 
1) Searching: qty search strings, resumes downloaded, resumes screened, leads generated.
2) Prospecting: telephone calls (inbound/outbound), emails (inbound/outbound), area canvassing contacts, prospects screened, prospects meeting qualifications.
3) Processing: leads turned to Prospects, Prospects given to recruiter, prospects (now candidates) screened by Hiring Manager, Interviews, offers presented, and hires. 

With three months of this type of activity/results data collection, we can perform analysis and compute a number of proactive ratio tools to include: 
1) Standards of Effectiveness: (SOE) of any prospecting activity. 
2) Business Percentage (BP): 
3) Closing Ratio (CR); qualified applicants to sold candidates
4) Sales Ratio (SR): composite of qualified applicants to hires
5) Processing Ratio (PR): sold candidate to hire

This historical data can then used by the Recruiting Leader to create individual/ team daily, weekly, monthly objectives of the various activities. These objectives are based on each individual Standard of Effectiveness so they are more relevant. 

This type of systematic recruiting is the basis of the larger recruiting management elements: organization, standardization, management, training, integration and action. 

It is my experience that a very large reason for a recruiter/team not reaching its goal(s) is not because of training, skills, tools, market or desire but inadequate levels of consistent prospecting activities. A possible solution is a Systematic Recruiting System where the Recruiting Leader manages consistent daily, weekly, monthly activities.</description>
		<content:encoded><![CDATA[<p>Stephen,<br />
Thank you for your valuable, helpful and informative article on metrics.<br />
Since crossing over from military recruiting (16 yrs) to now - corporate recruiting, I have found little in way of real and effective tools to measure Recruiting activities and the use of analysis of these activities to create daily, weekly, monthly recruiter/team proactive objectives. The usual measurements: time to fill, cost per hire, quality of hire, etc, in my opinion are ineffective on a daily, weekly basis because they don&#8217;t measure activities – they only measure distant results (and even then they have limited individual recruiter relevance). </p>
<p>To me, real proactive recruiting success comes when a Recruiting Leader can measure standardized key recruiter/team daily, weekly, monthly, yearly activity results that measures recruiter/team activities. Then, after 3 months of historical data, analyze this historical data to create individual and team activity and results objectives and standards of effectiveness (ratios). Recruiting data examples could include:<br />
1) Searching: qty search strings, resumes downloaded, resumes screened, leads generated.<br />
2) Prospecting: telephone calls (inbound/outbound), emails (inbound/outbound), area canvassing contacts, prospects screened, prospects meeting qualifications.<br />
3) Processing: leads turned to Prospects, Prospects given to recruiter, prospects (now candidates) screened by Hiring Manager, Interviews, offers presented, and hires. </p>
<p>With three months of this type of activity/results data collection, we can perform analysis and compute a number of proactive ratio tools to include:<br />
1) Standards of Effectiveness: (SOE) of any prospecting activity.<br />
2) Business Percentage (BP):<br />
3) Closing Ratio (CR); qualified applicants to sold candidates<br />
4) Sales Ratio (SR): composite of qualified applicants to hires<br />
5) Processing Ratio (PR): sold candidate to hire</p>
<p>This historical data can then used by the Recruiting Leader to create individual/ team daily, weekly, monthly objectives of the various activities. These objectives are based on each individual Standard of Effectiveness so they are more relevant. </p>
<p>This type of systematic recruiting is the basis of the larger recruiting management elements: organization, standardization, management, training, integration and action. </p>
<p>It is my experience that a very large reason for a recruiter/team not reaching its goal(s) is not because of training, skills, tools, market or desire but inadequate levels of consistent prospecting activities. A possible solution is a Systematic Recruiting System where the Recruiting Leader manages consistent daily, weekly, monthly activities.</p>
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		<title>By: Mark Edwards</title>
		<link>http://www.ere.net/2008/07/07/6-good-metrics/#comment-5625</link>
		<dc:creator>Mark Edwards</dc:creator>
		<pubDate>Tue, 08 Jul 2008 15:18:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.ere.net/?p=3275#comment-5625</guid>
		<description>You're correct that they have limited control over that new hire's experience, that all (well, most) companies have poor managers and this is (often) not the recruiter's fault *.

However, unless you have (a) a small throughput of new hires and/or (b) a confined mapping of recruiters to hiring managers, then the effects of those experiences should have a negligible impact on the metric(s) over sufficient time and volume. 

Further, a good analyst ought to be ensuring that such caveats are made clear when results are being interpreted by the reader in order that correct allowance is made for such variances. Everyone knows (or should know) the danger of small smaple sizes - this is just one argument that ought to be included within that category.


* - of course, if a recruiter is at fault for badly matching applicants to roles then this would be their fault and over the course of enough hires this ought to be evident within the data.</description>
		<content:encoded><![CDATA[<p>You&#8217;re correct that they have limited control over that new hire&#8217;s experience, that all (well, most) companies have poor managers and this is (often) not the recruiter&#8217;s fault *.</p>
<p>However, unless you have (a) a small throughput of new hires and/or (b) a confined mapping of recruiters to hiring managers, then the effects of those experiences should have a negligible impact on the metric(s) over sufficient time and volume. </p>
<p>Further, a good analyst ought to be ensuring that such caveats are made clear when results are being interpreted by the reader in order that correct allowance is made for such variances. Everyone knows (or should know) the danger of small smaple sizes - this is just one argument that ought to be included within that category.</p>
<p>* - of course, if a recruiter is at fault for badly matching applicants to roles then this would be their fault and over the course of enough hires this ought to be evident within the data.</p>
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		<title>By: Rob Levin</title>
		<link>http://www.ere.net/2008/07/07/6-good-metrics/#comment-5603</link>
		<dc:creator>Rob Levin</dc:creator>
		<pubDate>Mon, 07 Jul 2008 19:53:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.ere.net/?p=3275#comment-5603</guid>
		<description>The one problem I have with the metric of performance/quality of hire is that once the person is hired the recruiter has absolutely no control over the new hire's 'employment experience'. For instance, if the new hire is working for a poor manager (all companies have them), is not given any direction, is not given any development opportunities, does not see a clear career path, is put into a situation that is either volatile or does not value the employee, etc. that will affect performance.  What part of that is the recruiter's fault?</description>
		<content:encoded><![CDATA[<p>The one problem I have with the metric of performance/quality of hire is that once the person is hired the recruiter has absolutely no control over the new hire&#8217;s &#8216;employment experience&#8217;. For instance, if the new hire is working for a poor manager (all companies have them), is not given any direction, is not given any development opportunities, does not see a clear career path, is put into a situation that is either volatile or does not value the employee, etc. that will affect performance.  What part of that is the recruiter&#8217;s fault?</p>
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