While disparate impact is not necessarily illegal, you should back-up test scores with studies that show pass-points are based on job requirements and business necessity. Your vendor should be eager and willing to help…if not, find another vendor.

You hit several key points that are becoming increasingly important for organizations. As the talent pool shrinks, the need for a better match is increasing dramatically. The cost of a bad manager hire is significant to organizations. At Bartech, we utilize Profiles International in our assessing and have experienced exceptional results in not only hiring and retaining employees, but in coaching and in business succession. The key is understanding the assessment results and taking the appropriate steps as a manager to implement a working culture that is appealing to others. The end result is a much higher retention rate. Thank you for a well written and researched article.