Comments on: Establishing Applicant Expectations Upfront http://www.ere.net/2008/03/31/establishing-applicant-expectations-upfront/ Recruiting News, Recruiting Events, Recruiting Community, Social Recruiting Mon, 23 Nov 2009 11:02:01 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Josie Erent http://www.ere.net/2008/03/31/establishing-applicant-expectations-upfront/comment-page-1/#comment-3613 Josie Erent Fri, 04 Apr 2008 01:51:00 +0000 http://www.ere.net/2008/03/31/establishing-applicant-expectations-upfront/#comment-3613 I have been a recruiter now almost 10 years. I have been in the sales profession for almost 15 years. I am shocked and dismayed how poorly candidates are treated by some companies that fail to realize how what a negative impression they leave on potential candidates. Those ill feelings and memories of mistreated last for years. The job of every recruiter is to sell the company as an employer of choice and to be fair to potential candidates to ensure that have all the necessary information to make an informed career decision. They don't want to be treated as a number...They don't want to take a pay cut...they want to be treated with respect and most of all improve their career options and work with a great bunch of people. Companies that fail to do this...will only anger candidates who will not recommend other people to this company.....This is Sales 101......You have only one opportunity to sell your company to a star candidate that is being interviewed by other companies....in a very competitive job market.... Its amazing how arrogance and unprofessional some companies are that refuse to acknowledge the importance of a candidate in the hiring equation. Is it no surprise that the individual does not work for your company? A happy candidates provides numerous referrals and a disgrunted candidates complains to 30 people. Sales 101 Josie Erent 416-232-0600 josie.erent@talented-minds.com Talented Minds -Division of Silicon Executive Search Inc. I have been a recruiter now almost 10 years.

I have been in the sales profession for almost 15 years.

I am shocked and dismayed how poorly candidates are treated by some companies that fail to realize how what a negative impression they leave on potential candidates. Those ill feelings and memories of mistreated last for years.

The job of every recruiter is to sell the company as an employer of choice and to be fair to potential candidates to ensure that have all the necessary information to make an informed career decision. They don’t want to be treated as a number…They don’t want to take a pay cut…they want to be treated with respect and most of all improve their career options and work with a great bunch of people.

Companies that fail to do this…will only anger candidates who will not recommend other people to this company…..This is Sales 101……You have only one opportunity to sell your company to a star candidate that is being interviewed by other companies….in a very competitive job market….

Its amazing how arrogance and unprofessional some companies are that refuse to acknowledge the importance of a candidate in the hiring equation.

Is it no surprise that the individual does not work for your company? A happy candidates provides numerous referrals and a disgrunted candidates complains to 30 people. Sales 101

Josie Erent
416-232-0600
josie.erent@talented-minds.com
Talented Minds -Division of Silicon Executive Search Inc.

]]> By: Angela Guidroz http://www.ere.net/2008/03/31/establishing-applicant-expectations-upfront/comment-page-1/#comment-3605 Angela Guidroz Wed, 02 Apr 2008 01:08:00 +0000 http://www.ere.net/2008/03/31/establishing-applicant-expectations-upfront/#comment-3605 In response to Andrew's posting: Some good points made here, but I found one comment to be astonishingly misinformed. 'Establishing expectations is a practice long since tossed out the door by corporate recruiters ...' I agree whole heartedly with this..whatever type of recruiter you are the business is people fundamentally. If we don't service our clients either internally or externally WE are out of business. I would qualify the statement above in quotes next time with this... recruiters who don't want to retain business, customer satisfaction and professional respect are those who don't give clear expecatations at the begining of any relationship, client or candidate. Happy recruiting! In response to Andrew’s posting:

Some good points made here, but I found one comment to be astonishingly misinformed. ‘Establishing expectations is a practice long since tossed out the door by corporate recruiters …’

I agree whole heartedly with this..whatever type of recruiter you are the business is people fundamentally. If we don’t service our clients either internally or externally WE are out of business. I would qualify the statement above in quotes next time with this… recruiters who don’t want to retain business, customer satisfaction and professional respect are those who don’t give clear expecatations at the begining of any relationship, client or candidate.

Happy recruiting!

]]> By: Andrew Gaynor http://www.ere.net/2008/03/31/establishing-applicant-expectations-upfront/comment-page-1/#comment-3604 Andrew Gaynor Mon, 31 Mar 2008 01:01:00 +0000 http://www.ere.net/2008/03/31/establishing-applicant-expectations-upfront/#comment-3604 Some good points made here, but I found one comment to be astonishingly misinformed. 'Establishing expectations is a practice long since tossed out the door by corporate recruiters ...' I would go so far as to say you simply can't be a good recuiter, corporate or otherwise, without having a keen awareness of how to handle a candidate's expecations. It's customer/client/candidate relationships 101. In the same hour I read this article I received the following from Light Reading, for a webinar for cellular service providers ? 'Taking a Customer-Centric View of Service Assurance. As service providers strive to build a reputation for quality services, hoping to reduce churn and attract new and loyal customers, the importance of the end user's experience is paramount. This Webinar discusses the importance of the customer perception of a service, relative to the traditional QOS monitoring approach to service assurance, and looks at the solutions available.' Service, then, and that?s what we?re talking about, can be a huge differentiator. Companies, and recruiters, ignore this at their peril. Some good points made here, but I found one comment to be astonishingly misinformed. ‘Establishing expectations is a practice long since tossed out the door by corporate recruiters …’ I would go so far as to say you simply can’t be a good recuiter, corporate or otherwise, without having a keen awareness of how to handle a candidate’s expecations. It’s customer/client/candidate relationships 101. In the same hour I read this article I received the following from Light Reading, for a webinar for cellular service providers ?

‘Taking a Customer-Centric View of Service Assurance.

As service providers strive to build a reputation for quality services, hoping to reduce churn and attract new and loyal customers, the importance of the end user’s experience is paramount. This Webinar discusses the importance of the customer perception of a service, relative to the traditional QOS monitoring approach to service assurance, and looks at the solutions available.’

Service, then, and that?s what we?re talking about, can be a huge differentiator. Companies, and recruiters, ignore this at their peril.

]]>