Daily nine-minute staff meetings are the norm for all employees at Toronto-based I Love Rewards.
The incentive marketing company — with the tag line “Reward, redeem, receive” — says its formal meetings are aimed at preventing turnover, since they would rather deal with smoke than fire.
In addition, each week the senior leadership team holds a separate meeting, with part of the agenda focused on “employees at risk” to identify problems early on.
The company says this helps employees get the attention of the right people, including their direct manager, to address any concerns of the employee.
It’s no surprise that the company would keep such a close watch on how employees are performing, given that the company’s mission is all about helping other companies reward workers.
It works with large corporations, such as Sony and Microsoft, to institute ways to reward and recognize peers. The company’s various incentive programs cover everything from increasing sales and motivating staff to simplifying fundraising and building loyalty.
Fortune 1000 clients use the Web-based points program to set their own business goals, with I Love Rewards managing points earned and the delivery of prizes (i.e., plasma televisions, spa packages, small gadgets).
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The company also hosts a monthly recognition lunch, geared toward acknowledging colleagues who are contributing to the company’s success.
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